Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelley Messina

Shellsburg,IA

Summary

Determined professional with dedication to hard work and team player attitude.

Offers strong inventory management and product packaging abilities.

Proven skills in supporting warehouse operations by keeping accurate records.

Enthusiastic, positive and dedicated professional proficient in correct procedures.

Overview

14
14
years of professional experience

Work History

Warehouse Associate

Nordstroms Distribution Center
Cedar Rapids, IA
11.2021 - Current
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.

Senior Disability Representative

Sedgwick Claims Management
Cedar Rapids, IA
08.2018 - 01.2020
  • Analyzed information gathered by investigation and reported findings and recommendations.
  • Maintained contact with claimants and physicians to determine treatment status and possible return to work date.
  • Reviewed new files to determine current status of injury claim and to develop plan of action.
  • Applied fundamental liability concepts, practices and procedures of state or federal laws and requirements.

Medical Receptionist

Biolife Plasma Services
Cedar Rapids, IA
04.2016 - 08.2018
  • Maintained current and accurate medical records for patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Supported office staff and operational requirements with administrative tasks.
  • Referred and screened patients to check for eligibility.

Surveyor

American Home Technology
Eugene, OR
10.2010 - 09.2014
  • Performed field calculations to complete assessments.
  • Coordinated survey crew activities and oversaw field operations.
  • Gathered, organized, and modeled data for reports and presentations.
  • Assessed individual survey project needs and planned workflows.
  • Evaluated crew workloads and available resources to prepare schedules and equipment allocations.

Administrative Clerk II

Division Of Public Assistance
Fairbanks, AK
05.2006 - 07.2009
  • Answered multi-line phone system and transferred callers to appropriate department or staff members.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Enforced company policies and procedures.
  • Processed daily casework assignments, including archiving previous cases.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.

Administrative Clerk I

Fairbanks Youth Corrections
Fairbanks, AK
04.2003 - 06.2006
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Produced highly accurate internal and external letters and memoranda.
  • Proofread and edited professional business documents prior to release and request for approval.

Education

Associate of Applied Science - Medical Records Clerk

National American University
Tigard, Oregon

Associate of Applied Science - Patient Registration

Lane Community College
Eugene, OR

High School Diploma -

Marion High School
Marion, IA
06.1989

Skills

  • Strong Attention to Detail
  • Productivity and Time Management
  • Motivated Team Player
  • Verbal and Written Communication
  • Safety Procedures
  • Data Entry
  • Goal Setting and Prioritization
  • Friendly and Enthusiastic
  • Honesty and Integrity

Timeline

Warehouse Associate

Nordstroms Distribution Center
11.2021 - Current

Senior Disability Representative

Sedgwick Claims Management
08.2018 - 01.2020

Medical Receptionist

Biolife Plasma Services
04.2016 - 08.2018

Surveyor

American Home Technology
10.2010 - 09.2014

Administrative Clerk II

Division Of Public Assistance
05.2006 - 07.2009

Administrative Clerk I

Fairbanks Youth Corrections
04.2003 - 06.2006

Associate of Applied Science - Medical Records Clerk

National American University

Associate of Applied Science - Patient Registration

Lane Community College

High School Diploma -

Marion High School

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