Shelley Spencer
Blacksburg,SC
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
2025
2025
years of professional experience
Work History
Server
Kona Ice Cherokee County
- Served items promptly with focused attention to customer needs.
- Worked with POS system to place orders and manage bills.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Managed high-volume customer queues.
Front End Associate
Walmart
08.2022 - 01.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Concluded shift responsibilities and ensured store closure.
Concierge
Summit Hills
06.2019 - 06.2022
- Welcomed visitors.
- Assisted guest in navigating the premises
- Managed call responses efficiently.
- Managed call routing to appropriate departments.
- Organized patient travel to meet time requirements.
- Handled document printing and faxing tasks.
Education
Blacksburg High School
Blacksburg, SC05.2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Memory retention
Timeline
Front End Associate
Walmart
08.2022 - 01.2025
Concierge
Summit Hills
06.2019 - 06.2022
Server
Kona Ice Cherokee County
Blacksburg High School
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