Shelli Hanna
Port Saint Lucie
Summary
Dependable and hardworking professional with diverse experience across multiple areas, demonstrating a strong ability to adapt and excel in various tasks. Known for a forward-thinking approach that prioritizes innovative solutions while maintaining a focus on company goals. Committed to delivering high-quality results and fostering collaboration within teams to drive success. Eager to leverage skills and experience to contribute positively to organizational growth.
Overview
19
19
years of professional experience
Work History
Automotive Parts Clerk
Treasure Coast Toyota of Stuart
Stuart, FL
08.2025 - 02.2026
- Inventory control and front customer counter
- Check parts in every morning
- Report any discrepancies or damaged parts immediately
- Stock morning order
- Pass out customer parts and technician parts
- Stage orders
- Answer phones
- Customer service
- E-com Helper
- Monthly Returns
- Monthly damage report
- Pack and ship parts
- Create invoices
- Deliver parts to businesses when needed
- Pickup parts from other Toyota centers
- Outsource parts
- Customer follow-up
- Checking on orders and reaching out to customer service for any back order issues
- Monthly inventory count
Delivery Driver
Instacart
Port Saint Lucie, FL
07.2024 - 08.2025
- Accept orders
- Drive to merchant location
- Shop order(s)
- Stage order for customer pickup
- Deliver customer orders to delivery location
- Meet customer
- Take photo and complete order
Ecommerce Admin Assistant
Treasure Coast Toyota of Stuart
Stuart, FL
08.2023 - 06.2024
- Post products/parts to online merchant sites
- Invoicing of orders
- Packaging and labelling orders for shipment
- Answer customer phone, messages, emails, and voicemails in timely manner and transfer to correct department when necessary
- VIN and Vehicle verification for parts matching
- Point of Sale Register
- Help check-in parts and inventory them
- Check-in vehicle batteries
- Staging area for local pick-ups and in-person customer service
- Inspecting and packaging all parts for shipping
- Inspecting and claiming all damaged/returned parts and handling returns and refunds
- Clean-up parts department, trash and removal, breaking down boxes for recycling
Shift Supervisor
UPS
Fort Pierce, FL
10.2021 - 05.2023
- Getting worksite prepared, including preparation of package scanners
- Supervise employees through various warehouse tasks, including loading and unloading package trucks
- Customer Service
- Monitor timecards, schedules, and write-ups
- Participate in Hazmat Audit
- Calling in shuttles and feeders to dispatch
- Checking package cars and trucks to make sure unloaded properly
- Monitor employee trainings and tests and conduct safety meetings
- Participate in Damaged Product Audit
- Fuel Reports
- Data Entry
- Weekend work when necessary
Independent Contractor
Uber Eats
Port Saint Lucie, FL
04.2018 - 10.2021
- Take food requests
- Drive to merchant/restaurant
- Verify order is correct
- Drive to customer's house/business to drop-off requested food
- Customer service
Housekeeper
Shelli Hanna Cleaning Service
West Palm Beach, FL
04.2007 - 01.2020
- Independent Owner and Operator
- Maintain devoted clientele
- Grow clientele through word-of-mouth and excellent service
- Services ranged from basic cleanings to deep cleaning depending on customer needs
Education
High School Diploma - General Studies
Lake Worth High School
Lake Worth03.2003
Skills
- Food Service (prep, handling, and serving)
- Supervising of Employees
- Cleaning
- Merchandising and Inventory
- Retail Sales
- Management
- Shipping and Receiving
- Cashiering
About Me
- Reliable
- Dependable
- Hardworking
- Attentive to Detail
Timeline
Automotive Parts Clerk
Treasure Coast Toyota of Stuart
08.2025 - 02.2026
Delivery Driver
Instacart
07.2024 - 08.2025
Ecommerce Admin Assistant
Treasure Coast Toyota of Stuart
08.2023 - 06.2024
Shift Supervisor
UPS
10.2021 - 05.2023
Independent Contractor
Uber Eats
04.2018 - 10.2021
Housekeeper
Shelli Hanna Cleaning Service
04.2007 - 01.2020
High School Diploma - General Studies
Lake Worth High School