Shelline Avery
Lebanon,CT
Summary
Dynamic Sales Representative with a proven track record at Momentive, excelling in client relationship building and strategic sales growth. Leveraging excellent communication skills and problem-solving abilities, I effectively identified customer needs and drove revenue through tailored solutions, enhancing overall client satisfaction and loyalty. Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
16
16
years of professional experience
Work History
Office Assistant
The Incrediblle Weight Lose Center
Groton, Connecticut
10.2025 - Current
- Managed daily office operations to support client services and appointments.
- Scheduled appointments using office management software for efficient time management.
- Assisted with customer inquiries, providing information about weight loss programs.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Maintained confidentiality of sensitive information and documents.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Copied, sorted and filed records of office activities and business transactions.
- Communicated with customers, employees and vendors to answer questions and address complaints.
Sales Representative
Momentive
Groton, CT
09.2024 - 04.2025
- Identified and recommended optimal products and services based on customer needs.
- Established meetings with potential clients to understand their wishes and concerns.
- Cultivated relationships with new and existing clients to enhance sales revenue.
- Executed regular follow-ups with prospects to close deals efficiently.
- Engaged customers in conversation to effectively assess needs and requirements.
- Drove sales growth through strategic meetings with customers, ensuring organized approaches.
Paraprofessional
Colchester Public School District
Colchester, CT
03.2024 - 09.2024
- Facilitated lesson planning and preparation for teachers to enhance student engagement.
- Guided students in classroom settings to foster learning and participation.
- Applied positive reinforcement techniques to redirect negative behaviors effectively.
- Delivered individualized attention during group activities to support each student's needs.
- Monitored students' progress, aiding teachers in identifying learning challenges and opportunities.
- Assisted in implementing individualized education plans (IEPs) as directed by teachers and administrators.
- Supported small-group learning by engaging with children at various stations.
- Collaborated with the classroom teacher on daily instruction and management of student activities.
CUSTOMER SERVICES SUPPORT
Hartford's Kitchen & Bath, LLC
Chesterfield, CT
03.2014 - 10.2021
- Accomplished associated in managing all facets of a Kitchen and Bath environment
- Ability to multitask and work in a Fast Pace environment
- Kept Office organized and running efficiently | Operate multi-line phone
- Copying, typing, faxing, scanning, filing, updating/inputting vendor contacts
- Provide solutions that help company achieve their sales objectives
- Oversaw/Reviewed all sales | Involved in all steps to complete quotes
- Effectively Managed all quotes for vendors and customers
- Addressing Customer Issues | Negotiating financing and terms with customers
- Recruit, Hired, Trained and Developed Sales Staff
- Operate as the lead point of contact for any and all matters specific to our clients
- Scheduling Measurements and Quoting out jobs
- Comprehensive knowledge of Cabinet selections
- Extensive understanding of creating and monitoring promotional approaches in order to increase sales and profit levels
- Arranged consultations to assess needs to obtain an optimal solution
HOME HEALTH AIDE
Allied Community Resources
East Windsor, CT
02.2010 - 10.2017
- Housekeeping
- Assisted patients with mobilization, health and hygiene, physical fitness, rehabilitation, assistive medical care, and other personal services
- Acted as liaison between patient, patient's family, and medical care organizations
- Organized, filled out, and completed necessary paperwork and documentation
- Ensure safe, healthy, clean and uplifting patient environment
Education
Professional Medical Assistant -
Branford Hall Career Institute
Windsor, CT06.2011
GED | High School Diploma -
EASTCONN Community Learning Center
Willimantic, CT06.2006
Skills
- Customer Service
- Managing
- Leadership
- Teambuilding
- Excellent Communication Skills
- Consulting
- Documentation
- Reporting
- Problem Solving
- Complaint Resolution
- Detail-Oriented
- Quick Learner
- Inventory Management
- Order Fulfillment
- Account Management
- Payment Processing
- Client Relationship Building
- Vendor Relationship Building
- Advertising
- Social Media
- Marketing
- Multiline Telephone Techniques
- Coordination
- Scheduling
- Communication skills
- Customer relationship management
- Client engagement
- Contact follow-up
- Cold calling
- Problem solving
- Sales forecasting
Training
Professional Medical Assistant, Branford Hall Career Institute, Windsor, CT, 06095, 06/01/11
References
References Upon Request
Languages
English, Fluent
Timeline
Office Assistant
The Incrediblle Weight Lose Center
10.2025 - Current
Sales Representative
Momentive
09.2024 - 04.2025
Paraprofessional
Colchester Public School District
03.2024 - 09.2024
CUSTOMER SERVICES SUPPORT
Hartford's Kitchen & Bath, LLC
03.2014 - 10.2021
HOME HEALTH AIDE
Allied Community Resources
02.2010 - 10.2017
Professional Medical Assistant -
Branford Hall Career Institute
GED | High School Diploma -
EASTCONN Community Learning Center