Summary
Overview
Work History
Education
Skills
Timeline
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Shelly Baker

Clintwood,VA

Summary

Confident Biller with great skills and more than 11years of experience. Effective team player known for reliability and quick work. Dedicated to accuracy and efficiency. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.

Overview

13
13
years of professional experience

Work History

Biller

Self-employeed
07.2017 - Current
  • Executed billing tasks and recorded information in company databases.
  • Kept all patient information secure and confidential.
  • Followed up with appropriate parties to obtain prompt payments.
  • Checked insurance eligibility by making appropriate phone calls and [Type of Skill].
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Posted payments and collections on regular basis.
  • Filed and updated patient information and medical records.
  • Collected payments and applied to patient accounts.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Adhered to established standards to safeguard patients' health information.
  • Delivered timely and accurate charge submissions.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Prepared accounts with past due balances and transferred those cases to collection agency.
  • Liaised between patients, insurance companies and billing office.
  • Set up and maintained new electronic billing system.
  • Managed billing calendar and scheduled claims for payments.

Biller/Receptionist Clerk

Dickenson Medical Clinic
08.2010 - 05.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered central telephone system and directed calls accordingly.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.

Veterinary Assistant

Pound Vet Hospital
09.2009 - 08.2010
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Administered medications to animals in treatment and documented changes in condition.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Answered owner animal health questions and advised on best care practices.
  • Assisted senior staff with blood analyses and physical assessments.
  • Aided veterinary surgeon with Spay and Neuter surgeries and procedures for domestic and exotic species with complex requirements.
  • Cleaned, sterilized and maintained kennels, operating rooms and surgical equipment.
  • Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.

Education

GED -

Ridgeview High School
Clintwood, VA
05.1990

Skills

  • Billing Dispute Resolution
  • Customer Contact
  • Adding, Calculating and Billing Machines
  • Claim Processing
  • Collection Practices
  • Itemized Statement Preparation
  • Month-End Closing Procedures
  • ICD-10 Coding
  • Billing Data Verification
  • Medical Billing and Collections
  • Reimbursement Management
  • Till Counting
  • Account Posting
  • Billing Systems and Software
  • Records Organization and Review
  • Accounts Payable and Accounts Receivable
  • Statement Billings
  • Benefits Verifications
  • 10-Key Data Entry

Timeline

Biller

Self-employeed
07.2017 - Current

Biller/Receptionist Clerk

Dickenson Medical Clinic
08.2010 - 05.2017

Veterinary Assistant

Pound Vet Hospital
09.2009 - 08.2010

GED -

Ridgeview High School

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Shelly Baker