Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.
2027
years of professional experience
Work History
Shift Supervisor
Starbucks | Lafayette, LA | 2023 - Current
Supervised daily operations to ensure efficient workflow and high-quality customer service.
Trained and mentored new baristas in beverage preparation and customer interaction standards.
Implemented inventory management processes to optimize stock levels and minimize waste.
Managed staff schedules to maintain adequate coverage during peak hours and reduce labor costs.
Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Barista
5 Years 7 Months
Starbucks | 11.2020 - Current
Taking orders, payment, and handing out drinks in the drive through window
Followed proper drink sequencing and food safety guidelines when serving drinks
Maintained a positive guest experience
Appropriately recommend drinks whenever a guest is unsure, and upsell pastries to pair with the appropriate beverages
Kept a clean work area and customer cafe environment with regular cleaning and disinfecting, even during rushes
Starbucks Barista, Grocery Stocker
4 Months
Target | 07.2020 - 11.2020
Followed proper drink sequencing and food safety guidelines when serving drinks
Maintained a positive guest experience
Appropriately recommend drinks whenever a guest is unsure, and upsell pastries to pair with the appropriate beverages
Kept a clean work area and customer cafe environment with regular cleaning and disinfecting, even during rushes
Dessert Chef, Server/Bartender
7 Months
Wing Fingers | 08.2019 - 03.2020
Came up with ideas for desserts to make and executed them with an original recipe
Served food, took orders and fixed drinks
Made mixed drinks and cocktails
Quality Control
Pick up supply orders, and pick up any extras that were not ordered
Sales Associate, Cashier
2 Years 5 Months
The Royal Standard | 09.2017 - 02.2020
Assist Customers
Restock
Organize Inventory
Decorated Interior Living Spaces
Cashier, Runner
2 Years 7 Months
Indulge | 03.2017 - 10.2019
Plate Pastries
Cashier
Wait Tables
Customer Service
Garnish and Cut Cakes
Screen Printer, Graphic Designer
1 Year
Acadiana T-Shirts | 07.2018 - 07.2019
Help Customers place orders
Screen Print Shirts, as well as print on the Direct to Garment machine
Embroidery
Order Inventory
Create invoices in Quickbooks
Quality Control
Create simple logos and designs in Adobe Illustrator
Education
- Visual Arts
University of Louisiana At Lafayette | 01-2020
1 year of Visual Arts
High School Diploma
Teurlings Catholic High School | Lafayette, LA | 05-2016
Skills
Sales
Inventory Management
Customer Service
Artistry
Quality Control
Employee training
Cash handling
Staff management
Problem-solving
Role modeling
Clubs and Organizations
Kappa Delta Sorority - Active 1 year Kappa Delta Sorority - Active 1 year