Shelly Bennett, ARM

Work History

Director of Risk Management

Interim Healthcare, Inc.

05.2021 - 08.2024

Built framework for assessing risks across all business units and develop risk treatment strategies to compliment operational goals.
Engaged in complex data analytics, quality assurance and database management to quantify and substantiate trending interpretations.
Directed Insurance renewals, developed marketing strategies with Insurance Brokers and allocated premiums to participants.
Created Standard Operating Procedures to ensure both operational and transactional risks are treated consistently.
Monitored compliance with GDPR and all other consumer protection legislation, identified training needs and re- coached business units on compliance standards.
Applied subject matter expertise and industry knowledge to oversee the defensive approach to insurable litigated cases and monitored the execution and success of current plans.
Analyzed business processes to identify cost savings, exploit synergies and increase operational efficiencies.
Set annual total cost of risk budget and planned monthly forecast.
Created "self-service" certificate of insurance requests to improve experience.
Facilitated compliance with surety needs.

Global Corporate Risk Manager

THE STARS GROUP

01.2019 - 07.2020

Quantified expected cyber security losses, marketed risk to underwriters to include Media Liability and bound a consolidated primary program which attracted a larger excess market.
Conducted regular audits of existing policies and procedures, ensuring their continued effectiveness in addressing organizational goals related to mitigating risks.
Organized presentation of enterprise wide risks to interested D&O markets to drive primary premium down resulting in decreases for all subsequent layers of the D&O tower.
Prepared Insurance program for Mergers & Acquisition due diligence and all other transactional risk requirements post closing.
Acted as subject matter expert for DDOS, ransomware and fraud claims globally through to conclusion.
Set contractual standards in support of risk appetite and orchestrated compliance of requirements on all marketing Initiatives
Negotiated shipping rates and smooth customs transfers of all live event materials in advance of events.
Interfaced with General Counsel's office to strategize and transfer the legal defense expenses incurred by intellectual property/ patent infringement claims.
Executed compliance of commercial production risk related activities of insurable talent contracted to perform in marketing campaign.
Provided expert guidance and critical feedback regarding risk assessments on all events and initiatives
Collaborated with Operational Leadership to ensure standards are met stateside regarding cyber security risks borne out of sports betting in advance of state law permitting this type of gaming.
Organized annual anti-fraud and money laundering training as per regulatory mandates..
Created total cost of risk budget and monthly forecasts of insurance related expenses and reconciled each expense following the close.

Senior Manager, Risk Management

ADT LLC

06.2015 - 08.2018

Lead the successful management of P&C claims including Auto Liability, General Liability and Workers' Compensation.
Directed TPA, Defense Counsel and Insurance Brokers on the efficient management of the customized account instructions.
identified reporting needs, established KPIs and provided interpretation analyses to all stakeholders.
Implemented and developed operational standards, policies and procedures.
identified significant savings opportunities through internalizing claims administration where allowed, presented ROI valuation to leadership and authored policies and procedures for internal team members.
Consolidated vendors and renegotiated contracts to define state of work, outline service levels and monitor compliance.
Coordinated premium audits and assisted with M&A due diligence requests.

Risk Manager

R+L Carriers

03.2014 - 06.2015

Coached team of 25 in-house claims adjusters and drafted monthly training presentations to strengthen understanding of policies.
Audited business units on OSHA & DOT compliance.
Acted as company representative on all incurable litigation.
Wrote subrogation practices and staffed position to increase the success of recovering expenses.
Customized HRIS system to increase the effectiveness of prediction analytics.

Director of Risk Management

ServiceMaster Companies

01.2005 - 02.2008

Developed all program parameters for multi-national Workers' Compensation and liability program.
Created job descriptions for each of the 4 person in-house Auto liability claims team.
Produced and analyzed scorecards and other performance management tools to identify and mitigate exposure.
Designed a Regional infrastructure to Workers' Compensation claims to assist operations and support positive claim outcomes.
Monitored pending legislative changes and any possible impacts to the current program In preparation for compliance.
Produced and analyzed scorecards and other performance management tools to identify and mitigate risk exposure.

Manager, Risk Management

Office Depot, Inc.

11.1999 - 01.2005

Co-Chaired Office Depot's first in house Risk Management Department.
Launched Risk Management services and practices via internal communications and in person training all over the country.
Collected and maintained underwriting data and indexed all current and legacy policies.
Produced BOD and C-Suite level reporting and provided guidance for implementing improvements designed to mitigate effects of loss.,
Establish policies and procedures for intern claims handling team and staffed team according to frequency levels.
Handled catastrophic claims according to internal risk management policies, keeping liability minimized by leveraging expertise and available tools.
Directed outcomes of insurable litigated cases & authored customized litigation billing guidelines.
Created Business Continuity Plan and initiated response when appropriate.
Maintained Surety materials for contractual compliance.

Summary

Overview

Work History

Director of Risk Management

Global Corporate Risk Manager

Senior Manager, Risk Management

Risk Manager

Director of Risk Management

Manager, Risk Management

Education

BSBA Insurance Finance -

Skills

Certification

Work Availability

Affiliations

Work Preference

Work Type

Work Location

Important To Me

Timeline

Interests

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