Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Shelly Bramer

Corbin,KY

Summary

Strong history of exceptional customer service.

Committed to upholding the highest standards of customer service and safe food handling practices.

An organized and dependable medical assisting student who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and loves helping others, no matter the circumstance. Thriving in high-pressure emergency situations is my forte.

Diligent Business Owner / House cleaner with 4 years of experience and professional attitude toward work assignments and client needs. Proudly delivered exemplary cleaning services. Dependable and honest with a strong work ethic.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Business Owner /Residential House Cleaner

Spotless Cleaning Services Of TriCounty Area
01.2019 - 12.2023
  • Established a clean and orderly environment and kept cleaning equipment in excellent condition.
  • professional house cleaning checklist.
  • procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Performed excellent house cleaning services to clients (residential and commercial).
  • Exceeded client expectations to garner future services.

Waitress/Senior Bartender

Torres Mexican Steakhouse
05.2016 - 10.2023
  • Cash register and cashier report at the close of business.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Managed bar inventory, restocked supplies, and placed orders for spirits, beer, wines, and mixers.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Upsold menu items to customers, driving up per-sale revenues and maximizing profits.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.

Waitress

Huddle House
01.2015 - 04.2017
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Associate of Science - Medical Assisting

Somerset Community College
London
05.2024

High School Diploma -

Whitley County High School
Williamsburg, KY
05.2011

Skills

  • Liquor, Beer and Wine Knowledge
  • Suggestive Selling
  • Safe Work Practices
  • Liquor Law Compliance
  • Nursing Assistance
  • Documenting Vital Signs
  • Cleaning and Sanitizing
  • Performing EKGs
  • Blood Collections
  • Patient Assessments
  • CPR certified

Accomplishments

    Active participant of the KCEOC (Kentucky Communities Economic Opportunity Council) secretary and also the KCEOC board of directors , this is my second year as an active member


    Starr certified bartender


    Donated and helped the community this year and got backpacks , school supplies , and a little gift via my own cleaning business that started 3 -4 years ago on my own.


    I was also recommended ,invited, and participated in a leadership course ( Class was recommendation and invite only).





Certification

I won a leadership award via SCC (somerset community college) leadership course that was invitation only.


I have my certification as a Certified Nurse Aide.


Im starr certified in bartending.


I also won a secretary award for KCEOC policy council and board of directors luncheon event last year.


CPR Certified








Timeline

Business Owner /Residential House Cleaner

Spotless Cleaning Services Of TriCounty Area
01.2019 - 12.2023

Waitress/Senior Bartender

Torres Mexican Steakhouse
05.2016 - 10.2023

Waitress

Huddle House
01.2015 - 04.2017

Associate of Science - Medical Assisting

Somerset Community College

High School Diploma -

Whitley County High School

I won a leadership award via SCC (somerset community college) leadership course that was invitation only.


I have my certification as a Certified Nurse Aide.


Im starr certified in bartending.


I also won a secretary award for KCEOC policy council and board of directors luncheon event last year.


CPR Certified








Shelly Bramer