Shelly Bramer
Corbin,KY
Summary
Strong history of exceptional customer service.
Committed to upholding the highest standards of customer service and safe food handling practices.
An organized and dependable medical assisting student who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and loves helping others, no matter the circumstance. Thriving in high-pressure emergency situations is my forte.
Diligent Business Owner / House cleaner with 4 years of experience and professional attitude toward work assignments and client needs. Proudly delivered exemplary cleaning services. Dependable and honest with a strong work ethic.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Owner /Residential House Cleaner
Spotless Cleaning Services Of TriCounty Area
2019.01 - 2023.12
- Established a clean and orderly environment and kept cleaning equipment in excellent condition.
- professional house cleaning checklist.
- procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Performed excellent house cleaning services to clients (residential and commercial).
- Exceeded client expectations to garner future services.
Waitress/Senior Bartender
Torres Mexican Steakhouse
2016.05 - 2023.10
- Cash register and cashier report at the close of business.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Managed bar inventory, restocked supplies, and placed orders for spirits, beer, wines, and mixers.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per-sale revenues and maximizing profits.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
Waitress
Huddle House
2015.01 - 2017.04
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Associate of Science - Medical Assisting
Somerset Community College
London05.2024
High School Diploma -
Whitley County High School
Williamsburg, KY05.2011
Skills
- Liquor, Beer and Wine Knowledge
- Suggestive Selling
- Safe Work Practices
- Liquor Law Compliance
- Nursing Assistance
- Documenting Vital Signs
- Cleaning and Sanitizing
- Performing EKGs
- Blood Collections
- Patient Assessments
- CPR certified
Accomplishments
Active participant of the KCEOC (Kentucky Communities Economic Opportunity Council) secretary and also the KCEOC board of directors , this is my second year as an active member
Starr certified bartender
Donated and helped the community this year and got backpacks , school supplies , and a little gift via my own cleaning business that started 3 -4 years ago on my own.
I was also recommended ,invited, and participated in a leadership course ( Class was recommendation and invite only).
Certification
I won a leadership award via SCC (somerset community college) leadership course that was invitation only.
I have my certification as a Certified Nurse Aide.
Im starr certified in bartending.
I also won a secretary award for KCEOC policy council and board of directors luncheon event last year.
CPR Certified
Timeline
Business Owner /Residential House Cleaner
Spotless Cleaning Services Of TriCounty Area
2019.01 - 2023.12
Waitress/Senior Bartender
Torres Mexican Steakhouse
2016.05 - 2023.10
Waitress
Huddle House
2015.01 - 2017.04
Associate of Science - Medical Assisting
Somerset Community College
High School Diploma -
Whitley County High School
I won a leadership award via SCC (somerset community college) leadership course that was invitation only.
I have my certification as a Certified Nurse Aide.
Im starr certified in bartending.
I also won a secretary award for KCEOC policy council and board of directors luncheon event last year.
CPR Certified
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