Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelly Brown

Kilgore

Summary

Dedicated receptionist with strong organizational skills, adept at multi-line phone operation and appointment setting. Committed to creating welcoming environments and ensuring client satisfaction.

Overview

2027
2027
years of professional experience

Work History

Receptionist Administrator

Southern Companies
2011.06 - 2026.07

Greeted people when they came in and took them where they needed to go.

Answered multi line phones.

Checked and delivered mail.

Did the banking for for the office.

.

CSP

H&R Block
2025.12 - 2026.04

Welcomed clients upon arrival in the office.

Answered multi line phones.

Made appointments for clients.

Checked clients in and out.

CSP

H&R Block
2024.12 - 2025.04

Greeted clients when they came in.

Answered multi line phones.

Made appointments for clients.

Checked clients in and out.

CSP

H&R Block
2023.12 - 2024.04

Welcomed clients upon arrival at the front desk.

Answered multi line phones.

Made appointments for clients.

Checked clients in and out.

CSP

H&R Block
2022.12 - 2023.04

Greeted clients when they came in.

Answered multi line phone.

Made appointments for clients.

Checked clients in and out.

.

CSP

H&R Block
2021.12 - 2022.04

Welcomed clients upon arrival to ensure positive first impressions..

Answered multi line phone.

Made appointments for clients.

Checked clients in and out.

Layaway Associate

Kmart
2015.06 - 2016.03
  • Processed layaway transactions efficiently to ensure customer satisfaction and accurate record-keeping.
  • Assisted customers with layaway inquiries, providing timely support and guidance.
  • Maintained organized layaway area.

Medical Records

Diagnostic Clinic Of Longview
2005 - 2009

Verified insurance information for clients.

Copied medical records for patients.

Made appointments for patients.

Education

High School Diploma -

White Oak High School
White Oak, TX
1993-05

Skills

  • Reception management
  • Document organization
  • Multi-line phone operation
  • Appointment setting
  • Reception area maintenance
  • Transaction processing
  • Mail processing

Timeline

CSP

H&R Block
2025.12 - 2026.04

CSP

H&R Block
2024.12 - 2025.04

CSP

H&R Block
2023.12 - 2024.04

CSP

H&R Block
2022.12 - 2023.04

CSP

H&R Block
2021.12 - 2022.04

Layaway Associate

Kmart
2015.06 - 2016.03

Receptionist Administrator

Southern Companies
2011.06 - 2026.07

Medical Records

Diagnostic Clinic Of Longview
2005 - 2009

High School Diploma -

White Oak High School