Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelly Brown

Kilgore

Summary

Dedicated receptionist with strong organizational skills, adept at multi-line phone operation and appointment setting. Committed to creating welcoming environments and ensuring client satisfaction.

Overview

2027
2027
years of professional experience

Work History

Receptionist Administrator

Southern Companies
Kilgore, TX
06.2011 - 07.2026

Greeted people when they came in and took them where they needed to go.

Answered multi line phones.

Checked and delivered mail.

Did the banking for for the office.

.

CSP

H&R Block
Kilgore, TX
12.2025 - 04.2026

Welcomed clients upon arrival in the office.

Answered multi line phones.

Made appointments for clients.

Checked clients in and out.

CSP

H&R Block
Kilgore, TX
12.2024 - 04.2025

Greeted clients when they came in.

Answered multi line phones.

Made appointments for clients.

Checked clients in and out.

CSP

H&R Block
Kilgore, TX
12.2023 - 04.2024

Welcomed clients upon arrival at the front desk.

Answered multi line phones.

Made appointments for clients.

Checked clients in and out.

CSP

H&R Block
Kilgore, TX
12.2022 - 04.2023

Greeted clients when they came in.

Answered multi line phone.

Made appointments for clients.

Checked clients in and out.

.

CSP

H&R Block
Kilgore, TX
12.2021 - 04.2022

Welcomed clients upon arrival to ensure positive first impressions..

Answered multi line phone.

Made appointments for clients.

Checked clients in and out.

Layaway Associate

Kmart
Longview, TX
06.2015 - 03.2016
  • Processed layaway transactions efficiently to ensure customer satisfaction and accurate record-keeping.
  • Assisted customers with layaway inquiries, providing timely support and guidance.
  • Maintained organized layaway area.

Medical Records

Diagnostic Clinic Of Longview
Longview, TX
2005 - 2009

Verified insurance information for clients.

Copied medical records for patients.

Made appointments for patients.

Education

High School Diploma -

White Oak High School
White Oak, TX
05-1993

Skills

  • Reception management
  • Document organization
  • Multi-line phone operation
  • Appointment setting
  • Reception area maintenance
  • Transaction processing
  • Mail processing

Timeline

CSP

H&R Block
12.2025 - 04.2026

CSP

H&R Block
12.2024 - 04.2025

CSP

H&R Block
12.2023 - 04.2024

CSP

H&R Block
12.2022 - 04.2023

CSP

H&R Block
12.2021 - 04.2022

Layaway Associate

Kmart
06.2015 - 03.2016

Receptionist Administrator

Southern Companies
06.2011 - 07.2026

Medical Records

Diagnostic Clinic Of Longview
2005 - 2009

High School Diploma -

White Oak High School
Shelly Brown