Shelly Cooper
Dallas,TX
Summary
Dedicated Care Professional with a proven track record at Home-Instead Senior Care, Striving for patient satisfaction through personalized care, demonstrating safety and empathy. Skilled in time management and maintaining client confidentiality, consistently delivering attentive support and promoting independence. Compassionate Caregiver with 20 years of experience working with elderly.. Active in the aspects of the residents' life involving health and medication, recreation, nutrition and psychological well-being. Prioritizing physical safety optimizing resident wellness.
Overview
7
7
years of professional experience
Work History
Care Professional
Home-Instead Senior Care
06.2019 - 09.2024
- Provided crisis intervention when necessary by employing active listening skills while assessing risk levels.
- Established rapport quickly with new clients through genuine empathy while maintaining professional boundaries.
- Enhanced patient satisfaction by providing personalized care and attentive support.
Home Caregiver
Amada Senior Care
10.2017 - 06.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
Education
B.A. of Psychology - Psychology
Argosy University Online
08.2016
Skills
- Care Coordination
- Client Confidentiality
- Patient Safety
- Creative Problem-Solving
- Documentation
- Time Management
Drawing and Painting Greeting Cards
I like to paint one of a kind greeting cards around the holidays and they are usually personalized for friends and family and sometimes a wonderful client.
Timeline
Care Professional
Home-Instead Senior Care
06.2019 - 09.2024
Home Caregiver
Amada Senior Care
10.2017 - 06.2019
B.A. of Psychology - Psychology
Argosy University Online
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