Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelly Cox

Charlotte,NC

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

3
3
years of post-secondary education
13
13
years of professional experience

Work History

Administrative Assistant

Cranfield Academy Carmel
Charlotte, NC
07.2023 - Current
  • Coordinated front office communications, enhancing information flow among academy staff, families, and visitors.
  • Scheduled appointments, meetings, and classroom events for school leadership.
  • Prepared correspondence, forms, and enrollment documents for daily office operations.

Maintained CRM software to track family relationships, tours, waitlists, and ongoing daily communication, ensuring efficient office operations.

Lead Toddler Teacher

Cranfield Academy Carmel
Charlotte, NC
06.2018 - 07.2023
  • Design and implement age-appropriate, play-based weekly lesson plans that encourage early motor skills, language, and social-emotional development.
  • Oversees the daily care, emotional growth, and developmental curriculum for children between the age 1 to 2 years old in a licensed childcare.
  • Supervise, direct, and mentor assistant teachers or substitute teachers assigned to the classroom.

Substitute Teacher

Smithfield Elementary School
Charlotte, NC
10.2013 - 04.2018
  • Taught students math, science, and literacy concepts, fostering understanding and engagement.
  • Supervised students in daily tasks, ensuring a productive and respectful classroom environment.
  • Wrote summary notes for permanent teacher detailing class accomplishments and behavior.

Education

Associate of Applied Science - Medical Office Administration

Central Piedmont Community College
Charlotte, NC
09.2014 - 12.2017

Some College (No Degree) - The State of North Carolina Early Childhood Creden

Central Piedmont Community College
Charlotte, NC

Skills

  • CRM management
  • Calendar management
  • Document preparation
  • Office correspondence
  • Microsoft word, Excel and PowerPoint
  • Manage staff of twenty

Timeline

Administrative Assistant

Cranfield Academy Carmel
07.2023 - Current

Lead Toddler Teacher

Cranfield Academy Carmel
06.2018 - 07.2023

Associate of Applied Science - Medical Office Administration

Central Piedmont Community College
09.2014 - 12.2017

Substitute Teacher

Smithfield Elementary School
10.2013 - 04.2018

Some College (No Degree) - The State of North Carolina Early Childhood Creden

Central Piedmont Community College
Shelly Cox