Shelly Crites
Customer Service
Republic,MO
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
10
10
years of professional experience
Work History
Cashier
Walmart
Republic, MO
11.2014 - 05.2024
- Assisted customers over the phone regarding store operations, product information and order placement.
- Conducted price checks for special orders or discounts as requested by customers.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Ensured compliance with all safety regulations within the store environment.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Some College (No Degree) - Medical Assisting
Everest College
Springfield, MOSkills
- Payment Collection
- ID Verification
- Cash Register Operation
- Customer Assistance
- Customer Service
- Cash Handling
- Credit and cash transactions
- Customer service excellence
- Patience and Empathy
- Reliability and punctuality
- Basic Math Competence
- Reliable and Responsible
- Relationship Building
Timeline
Cashier
Walmart
11.2014 - 05.2024
Some College (No Degree) - Medical Assisting
Everest College
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