Shelly Henry
Maryville,TN
Summary
Experienced Housekeeping Supervisor at Blount Memorial Hospital, skilled in staff training and inventory management. Proven ability to enhance cleanliness standards by 20% through effective team motivation and clear communication. Adept at implementing advanced cleaning techniques while fostering a customer service-focused environment.
Overview
8
8
years of professional experience
Work History
Housekeeping Supervisor
Blount Memorial Hospital
Maryville, TN
05.2021 - 09.2024
- Supervised daily housekeeping operations to ensure cleanliness and safety standards.
- Trained and mentored staff on effective cleaning techniques and procedures.
- Conducted regular inspections to maintain high standards of hygiene in patient areas.
- Coordinated inventory management for cleaning supplies and equipment.
- Collaborated with healthcare staff to address specific cleaning needs promptly.
- Communicated repair needs to maintenance staff.
Housekeeper
Blount Memorial Hospital
Maryville, TN
11.2016 - 05.2021
- Maintained cleanliness and sanitation in patient rooms and common areas.
- Utilized cleaning equipment and chemicals following safety protocols.
- Assisted with inventory management of cleaning supplies and materials.
- Collaborated with healthcare staff to ensure a safe environment for patients.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
Medical Administrative Assistant
Tcat
Knoxville, TNMedical Billing And Coding
Tcat
Knoxville, TNSkills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
- Staff scheduling
- Cleaning techniques
- Training and mentoring
- Cleaning practices
- Workload prioritization
- Chemical handling
- Employee evaluations
- Performance evaluation
- Team building
- Staff motivation
- Employee engagement
- Employee training and development
- Clear communication
- Microsoft office
- Employee work scheduling
- Desktop computers
- Stock inventory management
Timeline
Housekeeping Supervisor
Blount Memorial Hospital
05.2021 - 09.2024
Housekeeper
Blount Memorial Hospital
11.2016 - 05.2021
Medical Administrative Assistant
Tcat
Medical Billing And Coding
Tcat