Facilitated communication between clients and other agencies as needed, ensuring seamless coordination of services.
Collaborated with other state program offices to provide applicants with additional supports to meet needs.
Promoted a culture of continuous improvement within the department by actively participating in staff meetings and professional development opportunities.
Assisted clients in navigating complex application processes, ensuring they received the appropriate benefits in a timely manner.
Department Supervisor With Keys
Lowes Home Improvement Stores
Hudson, NY
04.2020 - 12.2022
Handled opening and closing duties to keep store organized, well-stocked and running smoothly.
Connected with customers to provide assistance and collect feedback to optimize operations.
Addressed employee issues and conflicts to provide input, feedback, and coaching.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Delegated tasks appropriate to individual employees to provide development opportunities.
Signed for incoming shipments in manager's absence.
Established and communicated clear expectations, holding store personnel accountable for achieving performance standards.
Managed inventory and stock levels in coordination with purchasing and receiving department.
Monitored sales performance through analysis of sales reports and comparison shopping.
Store Manager
Spirit Halloween Super Store
Clifton Park, NY
08.2019 - 11.2019
Balanced sales, reconciled cash, and made bank deposits to facilitate opening and closing duties.
Trained and mentored associates to teach daily tasks and procedures.
Oversaw inventory management through cycle counts, audits, and shrinkage control.
Education
Associate of Science - Science, Technology, And Society
Columbia Greene Community College
Hudson, NY
06-2019
Skills
Sales Proficiency
Sales Development
Time Management
Computer Literate
Team Leadership Experience
Stock Management
Goal Attainment
Multi-Tasking Strength
Good Communication Skills
Staff Coaching and Training
Timeline
Social Welfare Examiner
Columbia County Department of Social Services
08.2023 - Current
Department Supervisor With Keys
Lowes Home Improvement Stores
04.2020 - 12.2022
Store Manager
Spirit Halloween Super Store
08.2019 - 11.2019
Associate of Science - Science, Technology, And Society