Websites
Summary
Work History
Education
Skills
Accomplishments
awards
Timeline
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Shelly Livingston

Shelly Livingston

Austin,TX

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Work History

SaaS Sales - Contract

KForce
10.2023 - 11.2023
  • Contract position in SaaS as a Small Business Consultant
  • Solution based consultative and relationship sales built on trust, product knowledge and open ended questions to find pain points, selling value of service and the correct solution, closing the sale
  • Use of CRM, Salesforce.
  • Increased client satisfaction by efficiently managing contract negotiations and addressing customer concerns.

Commercial Sales and Marketing

SERVPRO of North Central Austin
12.2022 - 07.2023
  • B2B Sales, Consultative and relationship sales for emergency disaster cleanup and services
  • Develop Commercial and multi family/Apartment accounts within assigned territory
  • Increase sales through business development and lead generation, cold call face-to-face, phone, LinkedIn, Internet, Zoom, appointment setting
  • Effective presentation, and closing skills
  • Strong organizational and customer development skills to maximize key account profits
  • Increase assigned territory, create verticals and routes for potential sales while strengthening relationships and following-up with clients
  • Developed marketing material
  • On-site disaster support.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Sales Consultant/Interior Designer

Havertys Furniture
02.2022 - 09.2022
  • Sales of quality home and furniture, office, mattresses, rugs and accessories
  • Consultative and relationship sales
  • Question based sales techniques, selling value first and benefits
  • First and second MoM top sales/producer
  • Maintained a comprehensive and extensive knowledge product lines
  • Create 2D and 3D software room drawing presentations
  • Appointment setting
  • In-home consultations
  • Customer follow-up, and order follow-up
  • Responsible for establishing and maintaining customer database.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Sales Consultant/Interior Designer

Star Furniture
07.2021 - 01.2022
  • Sales of quality home and office furniture, mattresses, rugs, and accessories
  • Question based consultative sales
  • Sales built on relationships and trust which gained many referrals to build by book of business
  • Sales of over $1Million in 2012 & 2013
  • Top Month-to-Month Sales 7-21 - 1/22
  • Consultative Relationship Sales
  • Follow-up, customer service
  • Special orders
  • In-home consultations for room(s) design and measurements
  • 2D computer room designs
  • CRM Podium for pipeline.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Lifestyle Coordinator

Goodwin & Co./ Newland Communities
06.2018 - 05.2021
  • Event planning, Sales of Sponsorship, Head of Event Committee, Annual and monthly reports, New Homeowner Orientation
  • Increased Sponsorships by 120%
  • Good-Wins Award in recognition of Valuable Contributions to Goodwin & Co
  • Created yearly budget planning for community events
  • Create, plan, implement events: catering, entertainment
  • Maintained and created Wireframe drawing for community website, WordPress software
  • Learned back end to edit site daily and social media through the website
  • Created advertising for Sponsors on social media sites: Facebook, Instagram, Sweetwaterlife.com community website, and MailChimp
  • Zoom videos interviewing Doctors from Baylor Scott & White for community Facebook on SweetwaterLife.com
  • Head of community volunteers committee.
  • Enhanced member satisfaction by implementing diverse and engaging lifestyle programs.
  • Developed strong relationships with local vendors, securing exclusive deals for community events.
  • Increased community engagement through the organization of various social activities and gatherings.
  • Boosted event attendance by creating targeted marketing materials and utilizing online platforms for promotion.

Sales/Interior Designer

Louis Shanks of Texas
07.2012 - 05.2017
  • Sales/interior Designer, Sales of high-end furniture, office furniture, rugs, mattresses, and accessories from around the world
  • House calls, room plans
  • Top Producer selected to tour Airloom Mattresses (CA), and Stickley Furniture (NY)
  • Continued growth of pipeline, follow-up through and after the sale.
  • Enhanced client satisfaction by delivering innovative and functional interior design solutions.
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.

B2B Account Executive/Outside Sales

Toner Plus, Parks Coffee, Self: Sun Star Of Austin
01.1998 - 01.2010
  • Toner Plus, Sales of Kyocera Copiers
  • Southern Refreshments purchased by Parks Coffee Services, Shred-it
  • Sun Star of Austin/Owner, Sales of Tubular Skylights and Solar Attic Fans.
  • Increased sales revenue by developing and maintaining strong relationships with key B2B clients.
  • Implemented effective sales strategies for improved market penetration and increased client base.

Education

Marketing -

Austin Community College

OnlineWeb Design -

American Sign Language Art Institute of Pittsburgh

General studies -

University of Wyoming

Sandler Sales classes

Skills

  • Closer
  • Cold Calling
  • Demonstrations
  • Product Demos
  • Business Development
  • Problem Solving
  • Time Management
  • Organized
  • Budget and Planning
  • SaaS
  • Salesforce
  • Slack
  • Microsoft 365
  • Proposal Development
  • Project Coordination
  • Customer Relationship Management

Accomplishments

    Good-Wins Award recognition of Valuable Contributions to Goodwin & Company. Increase Sponsorships by 120%, Austin, TX


    Sales of over $1Million twice, Number 3 in Sales for overall locations. Top Producer, Star Furniture, Pflugerville, TX


awards

  • Good-Wins Award, In recognition of Valuable Contributions to Goodwin & Co.
  • Increased sponsorships, Increased sponsorships by 120% at Goodwin & Co.
  • Top MoM Sales, Top Month-to-Month Sales 7-21 - 1/22
  • Top Sales Rookie, Top Sales Rookie at Star Furniture

Timeline

SaaS Sales - Contract

KForce
10.2023 - 11.2023

Commercial Sales and Marketing

SERVPRO of North Central Austin
12.2022 - 07.2023

Sales Consultant/Interior Designer

Havertys Furniture
02.2022 - 09.2022

Sales Consultant/Interior Designer

Star Furniture
07.2021 - 01.2022

Lifestyle Coordinator

Goodwin & Co./ Newland Communities
06.2018 - 05.2021

Sales/Interior Designer

Louis Shanks of Texas
07.2012 - 05.2017

B2B Account Executive/Outside Sales

Toner Plus, Parks Coffee, Self: Sun Star Of Austin
01.1998 - 01.2010

Marketing -

Austin Community College

OnlineWeb Design -

American Sign Language Art Institute of Pittsburgh

General studies -

University of Wyoming

Sandler Sales classes

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