Shelly Romero
Allentown,PA
Summary
Highly motivated and committed Medical Assistant with proven history of good performance and work ethics. Reliable in fast-paced environments and proficient at supporting medical staff and patients effectively. A detail-oriented professional looking to bring medical background and dedication to a new establishment.
Overview
6
6
years of professional experience
Work History
Medical Assistant
St Luke’s Upper Bucks Family Med Center
10.2023 - Current
- Proficient in taking vital signs, EKGs and vaccine administration.
- Assist physicians in collecting specimens such as urine, stool, tissue, and other bodily fluids.
- Assist physicians with procedures, including preparing procedure room and sterilizing instruments.
- Assist physicians with diabetic patients by performing foot exams, diabetic eye exams, placing labs and collecting and running A1C's.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Mentored and trained new employees, providing guidance and support throughout the training process.
Medical Receptionist
St Luke’s Upper Bucks Family Med Center
05.2022 - Current
- Greeted and interacted with patients to provide information, answer questions, place medication refills, referrals, assist with appointment scheduling and etc.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and office policies.
- Assisting bilingual patients with translation help and guidance to meet their needs.
Business Development Representative
Kelly Automotive Group
02.2021 - 05.2022
- Coordinated with service department to invoice customers accurately for repairs and maintenance work performed on their vehicles.
- Upselling service packages required for customer’s vehicle visit.
- Assisting bilingual customers with translation help and guidance to service needed.
Footwear Associate
Dick’s Sporting Goods
10.2018 - 02.2021
- Maintained a clean and visually appealing store environment, ensuring an enjoyable shopping experience for all customers.
- Assisted in inventory management tasks, including receiving shipments, organizing back stock, and conducting regular product counts.
- Achieved associate of the month for the month of July for two great surveys on meeting costumers needs
Lifeguard
Dorney Park & Wildwater Kingdom Amusement Park
06.2018 - 09.2018
- Attentively watch over swimmers being quick to identify those in distress.
- Improved response times by conducting thorough lifeguard drills and training sessions.
Education
No Degree - Health Sciences
Northampton Community College
Bethlehem, PAHigh School Diploma -
Louis E Dieruff High School
Allentown, PA06-2020
Skills
- Customer Service
- HIPAA Compliance
- Patient Scheduling
- Fluent in English and Spanish
- Vital sign taking
- Medical terminology knowledge
- Immunization Administration
- Multitasking
- CPR Certification
- Documentation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
St Luke’s Upper Bucks Family Med Center
10.2023 - Current
Medical Receptionist
St Luke’s Upper Bucks Family Med Center
05.2022 - Current
Business Development Representative
Kelly Automotive Group
02.2021 - 05.2022
Footwear Associate
Dick’s Sporting Goods
10.2018 - 02.2021
Lifeguard
Dorney Park & Wildwater Kingdom Amusement Park
06.2018 - 09.2018
No Degree - Health Sciences
Northampton Community College
High School Diploma -
Louis E Dieruff High School
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