Shelly Vaughan
Attalla,AL
Summary
Dynamic Assistant Manager at Dollar General Warehouse with a proven track record in enhancing customer service and optimizing retail operations. Skilled in money handling and team leadership, I successfully mentored staff and improved inventory accuracy, significantly reducing discrepancies while fostering a collaborative work environment.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Dollar General Warehouse
Gadsden
09.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Diploma -
Etowah High School
Attalla, AL05.1999
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Retail operations
- Recruiting and interviewing
Timeline
Assistant Manager
Dollar General Warehouse
09.2019 - Current
Diploma -
Etowah High School