Shellylna Moore
Madison Heights,VA
Summary
Dynamic leader with a proven track record at YWCA Central Virginia, adept in program leadership and partnership development. Excelled in team management, driving initiatives with enthusiasm, and leveraging data collection & research for impactful decision-making. Skilled in training and development, enhancing community outreach with significant achievements in critical thinking and verbal communication.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cashier
Gabes
Lynchburg, Virginia
06.2024 - Current
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash with high accuracy and took care to check bills for fraud.
Sexual Assault Response Program Manager
YWCA Central Virgina
Lynchburg, VA
09.2022 - Current
- Coordinate staff schedules to ensure adequate coverage for all program services, activities, and events o
- Manage volunteer engagement and scheduling to support program operations.
- Prepare reports for funding agencies, the Board of Directors, and other stakeholders as needed o
- Review all Emergency Department documentation and paperwork and assign clients to full-time SARP staff
- Input and maintain statistical data in relation to project goals and objectives, including accurate reporting on open cases, closing cases as regulations provide, and providing accurate and up-to-date information to the Executive Director for grants and outward-facing marketing
- Provide direct victim assistance to victims of sexual assault, violence, and/or human trafficking, to both children (0-18) and adult sexual assault victims
- Provide hotline services
- Provide on-call coverage; this includes daylight, evening, overnight, weekend, and holiday on-call shifts.
- Document all services on the Client Services Spreadsheet, in VAData, and in case files in accordance with accreditation standards and in regard to project goals and objectives
- Provide accurate and complete case management as necessary to provide assistance to SARP clients as needed
- Maintain existing and future Multidisciplinary Team (MDT) and Sexual Assault Response Team (SART) and educate members about formation of team
- Work in partnership with MDT and SART members to sustain a Memorandum of Understanding ensuring a mutual agreement of goals, facilitating clear and transparent communication, and upholding a collaborative framework
- Maintain records for MDT and SART for the Commonwealth Attorney’s office
- Pursue MDT and SART teams officer positions, such as Coordinator or Secretary
Production Supervisor
Voyant Beauty
Roanoke, VA
06.2019 - 06.2024
- Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency
- Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs
- Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers
- Maintain operations data, such as time, production, and cost records, and prepare management reports of production results
- Recommend or execute personnel actions, such as hiring
- Keep records of employees' attendance and hours worked
- Plan and establish work schedules, assignments, and production sequences to meet production goals
- Confer with management or subordinates to resolve worker problems, complaints, or grievances
- Enforce safety and sanitation regulations
- Review batch records
- Intake raw materials and document it in CMS
- Ship samples to customers
- Prepare customer approval forms
- Release finished goods, bulk, and raw materials after all testing been done
- Review COAs
Manufacture Technician
Teva Pharmaceuticals
Forest, Virginia
09.2018 - 06.2019
- Managed machine operations to ensure seamless workflow.
- Maintained protocol adherence throughout the documentation process.
- Executed procedures for systematic file organization and filtering.
- Maintained strict adherence to cGMP and SOP guidelines.
- Ensure operational standards by swiftly carrying out troubleshooting procedures.
- Implemented detailed sanitation processes after production cycles.
- Ensured quality control by examining capsule integrity.
Machine Operator
Smithfield Farmland
Kinston, North Carolina
09.2011 - 04.2015
- Install and remove manufacturing machines.
- Addressed hardware malfunctions effectively.
- Completed data entry for material inspections, including weight and metal assessments.
- Adhered to GMP standards for maintaining high-quality compliance.
- Facilitated training programs to equip newcomers with necessary skills.
- Achieved prompt completion of all necessary changeover tasks.
- Ensured compliance with standards by regularly inspecting components during operational hours.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
- Ensure that safety guidelines are followed at all times while operating machinery.
Education
Associate of Criminal Justice -
Central Virginia Community College
Lynchburg, VA08-2025
Associate of Science - Health Science
Ultimate Medical Academy
Clearwater, FL07.2021
High School Diploma -
North Lenoir High School
06.2008
Skills
- Training and development
- Program leadership
- Team management
- Data collection & research
- Decision-making
- Verbal and written communication
- Critical thinking
- Community outreach
- Partnership development
Certification
Driver's License
Personal Information
Authorized To Work: US for any employer
Timeline
Cashier
Gabes
06.2024 - Current
Sexual Assault Response Program Manager
YWCA Central Virgina
09.2022 - Current
Production Supervisor
Voyant Beauty
06.2019 - 06.2024
Manufacture Technician
Teva Pharmaceuticals
09.2018 - 06.2019
Machine Operator
Smithfield Farmland
09.2011 - 04.2015
Associate of Criminal Justice -
Central Virginia Community College
Associate of Science - Health Science
Ultimate Medical Academy
High School Diploma -
North Lenoir High School
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