Shelly Jones
Glen Allen,VA
Summary
Results-driven leader with a proven history of success in healthcare quality and value-based care. Able to utilize data to drive operational excellence, motivate physicians and clinical staff to attain desired outcomes. Skilled at handling multiple competing priorities in a fast-paced environment.
Overview
37
37
years of professional experience
4
4
Certifications
Work History
Director Performance Excellence and Project Leadership
PartnerMD
10.2013 - Current
- Management of value-based care program performance, taking PartnerMD from zero participation with these programs in 2013 to all providers successfully participating in multiple programs and achieving shared savings.
- Project Manager for operational, performance improvement, and IT project work of cross-functional teams across seven offices in four states
- Creation and ongoing evolution of the monthly quality dashboard used as the basis for the physician quality incentive plan.
- Data analysis, reporting from Athena EMR and appropriate presentation of data to all levels of the organization.
- Mentoring and supervision of two Performance Excellence staff.
Performance Improvement Project Manager
VCU Health System
10.2008 - 09.2013
- Project Manager for organizational priority projects related to patient safety, clinical effectiveness and operations utilizing standardized project management methodologies including Six Sigma and PDSA.
- Facilitated multi-disciplinary project teams across the health system, medical school and physician practice plan.
- Planned data collection methodologies, data analysis and presentation of performance improvement data to VCUHS Quality Board
- Implemented PQRS for 600+ VCUHS Practice Plan physicians and managed ongoing participation in CMS value-based care programs
- Transitioned 60+ ambulatory clinics from paper medical records to Cerner as the Project Manager for Workflow.
Quality Coordinator/Six Sigma Black Belt
Bon Secours Memorial Regional Medical Center
05.2006 - 10.2008
- Facilitated health system level quality and process improvement projects utilizing Six Sigma.
- Coordinator, instructor and mentor for Six Sigma Green Belt training across Bon Secours Richmond.
Chief Clinical Dietitian
Bon Secours Memorial Regional Medical Center
10.2002 - 05.2006
- Supervised 3 professional Registered Dietitian staff members and 60+ front line patient foodservice staff and was responsible for all facets of patient foodservice.
Regional Healthcare Specialist
US Foodservice
01.1996 - 09.2001
- Identified and evaluated healthcare foodservice opportunities in VA, NC, SC and MD and assisted Sales Representatives in developing healthcare business by developing and making effective presentations to convert priority opportunities to customers.
Food Service Director/Registered Dietitian
Various organizations
01.1987 - 01.1997
- Performed Registered Dietitian duties in the hospital and ambulatory clinic settings, leading up to 50 staff members as a Food Service Director and Registered Dietitian in the nursing home and hospital settings.
Education
Master Certificate - Project Management
Villanova University
Master of Science - Health Administration
Virginia Commonwealth University
Bachelor of Science - Food, Nutrition and Institution Management
East Carolina University
Skills
- Value-based care
- Physician relationships
- Analytical problem solving
- Project management
- Verbal/written communication
- Performance improvement
Certification
- Project Management Professional (PMP)
- Certified Professional in Healthcare Quality (CPHQ)
- Registered Dietitian (RD)
- Six Sigma Black Belt
Timeline
Director Performance Excellence and Project Leadership
PartnerMD
10.2013 - Current
Performance Improvement Project Manager
VCU Health System
10.2008 - 09.2013
Quality Coordinator/Six Sigma Black Belt
Bon Secours Memorial Regional Medical Center
05.2006 - 10.2008
Chief Clinical Dietitian
Bon Secours Memorial Regional Medical Center
10.2002 - 05.2006
Regional Healthcare Specialist
US Foodservice
01.1996 - 09.2001
Food Service Director/Registered Dietitian
Various organizations
01.1987 - 01.1997
Master Certificate - Project Management
Villanova University
Master of Science - Health Administration
Virginia Commonwealth University
Bachelor of Science - Food, Nutrition and Institution Management
East Carolina University
Similar Profiles
Madison McClenneyMadison McClenney
Patient Service Representative at PartnerMDPatient Service Representative at PartnerMD
Candice GermanyCandice Germany
RN Analyst at ConfidentialRN Analyst at Confidential
Mina MansyMina Mansy
Sales Associate at WalmartSales Associate at Walmart
Reshma JobyReshma Joby
Dental Assistant at Twin Hickory DentalDental Assistant at Twin Hickory Dental
Sandra VelascoSandra Velasco
Assistant Teacher at Christ Church Episcopal PreschoolAssistant Teacher at Christ Church Episcopal Preschool