Shelsea Marte
Staten Island,NY
Summary
As a highly motivated individual eager to embrace new challenges, I can quickly adapt and bring exceptional interpersonal skills to the table. I'm good at working independently and picking up new skills fast and effectively. Currently pursuing two degrees, I aspire to leverage my outstanding communication and interpersonal abilities in a team setting. My experience includes data entry and financial handling. I excel at quickly memorizing product details and nurturing customer connections.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier Manager
Frutas Y Abarrotes
Staten Island, NY
08.2022 - Current
- Managed and trained cashiers on proper cash handling procedures.
- Maintained accurate records of daily transactions, including deposits and withdrawals.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Monitored inventory levels to ensure adequate supplies were available for daily operations.
Administrative Assistant
JMS of SI Realty Corp
Staten Island, New York
06.2019 - 03.2021
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Maintained accurate records of tenant payments and documented any discrepancies or late fees.
- Reviewed monthly financial statements to track income and expenses related to rental property management.
Sales Associate
White House Black Market
Staten Island, NY
11.2022 - 11.2023
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
Cashier
Keyfood
Staten Island, NY
05.2021 - 11.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
Education
Bachelor of Science - Health Sciences
Pace University
New York, NY05.2026
BBA - Global Marketing
Pace University
New York, NY05.2026
Skills
- Time Management
- Point of Sale Systems
- Attention to Detail
- Customer Service
- Team Training and Development
- Issue Resolution
- Documentation and Reporting
- Proficient in Microsoft Word
- Proficient in Microsoft Excel
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Certified Nursing Assistant
Affiliations
- Coalition for the Homeless Volunteer
- New York Blood Center canteen volunteer
- Press on Nail Business Owner
- Set assistant for Pace University ProFashionals Club
- Summer Pre-Health Immersion Workshop at the college of Staten Island
Timeline
Sales Associate
White House Black Market
11.2022 - 11.2023
Cashier Manager
Frutas Y Abarrotes
08.2022 - Current
Cashier
Keyfood
05.2021 - 11.2022
Administrative Assistant
JMS of SI Realty Corp
06.2019 - 03.2021
Bachelor of Science - Health Sciences
Pace University
BBA - Global Marketing
Pace University
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