Summary
Overview
Work History
Education
Skills
Timeline
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Shemaiah Darby

Hampton,GA

Summary

Skilled Shift Manager with strong experience in overseeing operations, leading teams, and ensuring customer satisfaction. Proven abilities in staff training, scheduling, and inventory management. Demonstrated success in enhancing productivity and streamlining processes for efficiency. Committed to maintaining high quality standards and implementing company policies effectively.

Overview

4
4
years of professional experience

Work History

Shift Manager

Marco's Pizza
Fayetteville, GA
11.2016 - 02.2021
  • Prepared detailed incident reports following any incidents that occurred during shifts.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Performed regular price checks to ensure accuracy in pricing throughout the store.
  • Resolved conflicts between employees or customers in a professional manner.
  • Calculated labor and equipment requirements and production specifications using standard formulas to boost sustainability.
  • Kept records of employees' attendance and working hours for accurate calculation of billable cycle.

Education

High School Diploma -

Lovejoy High School
Hampton, GA
05-2016

Skills

  • Equipment Troubleshooting
  • Schedule oversight
  • Inventory Control
  • Quality Assurance
  • Team Development
  • Supply Ordering

Timeline

Shift Manager

Marco's Pizza
11.2016 - 02.2021

High School Diploma -

Lovejoy High School

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Shemaiah Darby