Shemar Barrett
San Juan,TX
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in computing, communication and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Server Shift Leader
Olive Garden
04.2022 - Current
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Created incentive-based performance tracking systems to encourage positive and energetic service execution.
Area Team Leader
Ready Every Second
04.2021 - 03.2022
- Encouraged career advancement, educating employees on potential career paths, identifying development needs for team members and recommending promotions where applicable.
- Trained team thoroughly in operational duties, supporting completion of required onboarding modules and developing consistency in customer service and support.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Controlled food costs and managed inventory.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Mental Health Technician
Palms Behavioral Health
03.2019 - 02.2021
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Communicated with clients to assess mental health needs and develop individualized treatment plans.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Pipefitter
Kiewit Offshore Services Ltd
03.2017 - 12.2018
- Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
- Fabricated pipe sections and components to specification using cutting, threading and welding equipment.
- Read and interpreted blueprints, diagrams and other technical drawings to determine best installation methods.
- Performed tests to check quality of pipe and piping systems and make adjustments as necessary.
Education
High School Diploma -
PSJA Early College High School
Skills
- Inventory Accuracy
- Phone Inquiries
- Computer Excellency
- Microsoft Excel
Accomplishments
- Achieved ' Top Sales ' by completing the highest sales numbers overall monthly.
Timeline
Server Shift Leader
Olive Garden
04.2022 - Current
Area Team Leader
Ready Every Second
04.2021 - 03.2022
Mental Health Technician
Palms Behavioral Health
03.2019 - 02.2021
Pipefitter
Kiewit Offshore Services Ltd
03.2017 - 12.2018
High School Diploma -
PSJA Early College High School
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