Shemar Phillip
Washington,DC
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Team Member
Whole Foods Market
Arlington, VA
11.2024 - 11.2025
- Operated cash register and processed customer transactions efficiently.
- Guided customers in product selection and addressed inquiries to enhance their shopping experience.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Trained new team members using approved materials to ensure consistent service standards.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Facilitated communication by answering phones, providing information, and transferring calls to relevant personnel.
Casino Cashier / Customer Support Specialist
Stake
Springfield, VA
04.2022 - 02.2023
- Monitored gaming activities, ensuring adherence to rules and regulations to maintain fair play.
- Processed high-stakes cryptocurrency transactions with accuracy and reliability during peak gaming hours, enhancing customer trust.
- Assisted customers with inquiries about deposit/withdraw status and promotions, improving overall customer satisfaction.
Research Assistant
Leo & Longevity
Springfield, VA
01.2021 - 01.2022
- Organized and analyzed qualitative and quantitative data with SPSS and STATA, enabling data-driven conclusions.
- Prepared comprehensive reports summarizing research findings, facilitating knowledge sharing among team members.
- Conducted literature reviews on longevity research topics to support ongoing research initiatives.
Education
High School Diploma (Advanced Program) -
John R. Lewis High School
Springfield, VA06-2020
Skills
- Customer support
- Cash handling
- Inventory management
- Data analysis entry
- Problem solving
- Communication
- Attention to detail
- Multitasking
Certification
ASE
Languages
French
Limited
Spanish
Elementary
English
Native/ Bilingual
Timeline
Team Member
Whole Foods Market
11.2024 - 11.2025
Casino Cashier / Customer Support Specialist
Stake
04.2022 - 02.2023
Research Assistant
Leo & Longevity
01.2021 - 01.2022
High School Diploma (Advanced Program) -
John R. Lewis High School