I am a dynamic and dedicated professional Class B driver looking to obtain my Class A with a clean driving record and exceptional customer service skills, honed as a city Bus Operator at Metrolink Tulsa. Proven ability to navigate complex routes efficiently while ensuring passenger safety and satisfaction. Recognized for adaptability and effective communication, consistently delivering on-time service in high-pressure environments.
Work History
Bus Operator
8 Months
Metrolink Tulsa | 10.2025 - Current
Operated passenger buses safely and efficiently, adhering to established routes and schedules.
Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
Assisted passengers with boarding, luggage handling, and providing information on routes.
Maintained clear communication with dispatch regarding route changes and delays.
Demonstrated adaptability by responding effectively to traffic conditions and passenger needs.
Maintained a clean and safe bus environment for the comfort of all passengers.
Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
Received commendations for exceptional customer service and professionalism during interactions with passengers.
Informed passengers about route details, schedules, transfers, and fare policies as needed.
Delivery Driver
1 Year 4 Months
Amazon | 06.2024 - 10.2025
Delivered medical supplies and equipment to patients' homes in a timely manner.
Ensured compliance with safety protocols while operating delivery vehicles.
Maintained accurate records of deliveries, including patient information and signatures.
Communicated effectively with healthcare staff regarding delivery schedules and patient needs.
Assisted in loading and unloading delivery vehicles, ensuring proper handling of sensitive items.
Resolved delivery issues promptly to enhance customer satisfaction and service reliability.
Trained new drivers on route navigation and best practices for safe deliveries.
Completed on-time deliveries by choosing best and most efficient routes.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivery Driver
1 Year 6 Months
FedEx:Ground | 03.2022 - 09.2023
Delivered packages efficiently while adhering to safety protocols and time schedules.
Operated delivery vehicles, ensuring proper maintenance and compliance with traffic regulations.
Assisted in loading and unloading packages, optimizing space and weight distribution for transport.
Communicated effectively with customers regarding delivery status and resolved any issues promptly.
Maintained accurate records of deliveries, including tracking numbers and customer signatures.
Collaborated with team members to improve route efficiency and enhance service quality.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Operated vehicle safely in highly congested areas with no traffic violations.
Packer Associate
3 Months
Macys Fullfillment Center | 05.2021 - 08.2021
Operated packaging machinery to efficiently prepare items for shipment.
Conducted quality checks to ensure compliance with company standards.
Collaborated with team members to streamline packing processes.
Maintained clean and organized workstations to enhance safety and efficiency.
Education
Associate of Science - Sports Management
Rogers State University | Claremore, OK | 05.2020
I was on a full ride scholarship at Roger’s State university in Claremore, Ok. I played basketball where I was the starting point guard. I have one semester left then I will have my bachelor’s in sports management with the option of business. I done all community service and internships.