Shemar Walker
Tulsa,OK
Summary
I am a former basketball coach that could possibly pick that hat up again, and I am also a dynamic and dedicated professional Class B driver looking to obtain my Class A with a clean driving record and exceptional customer service skills, honed as a city Bus Operator at Metrolink Tulsa. Proven ability to navigate complex routes efficiently while ensuring passenger safety and satisfaction. Recognized for adaptability and effective communication, consistently delivering on-time service in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Bus Operator
Metrolink Tulsa
Tulsa, OK
10.2025 - Current
- Operated passenger buses safely and efficiently, adhering to established routes and schedules.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Assisted passengers with boarding, luggage handling, and providing information on routes.
- Maintained clear communication with dispatch regarding route changes and delays.
- Demonstrated adaptability by responding effectively to traffic conditions and passenger needs.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
Delivery Driver
Amazon
Tulsa, OK
06.2024 - 10.2025
- Delivered medical supplies and equipment to patients' homes in a timely manner.
- Ensured compliance with safety protocols while operating delivery vehicles.
- Maintained accurate records of deliveries, including patient information and signatures.
- Communicated effectively with healthcare staff regarding delivery schedules and patient needs.
- Assisted in loading and unloading delivery vehicles, ensuring proper handling of sensitive items.
- Resolved delivery issues promptly to enhance customer satisfaction and service reliability.
- Trained new drivers on route navigation and best practices for safe deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Head Middle School Boys' Basketball Coach
Tulsa Memorial Middle School
Tulsa, OK
08.2023 - 05.2024
- Developed and implemented practice plans to enhance player skills and teamwork.
- Coordinated game schedules, ensuring availability of facilities and resources.
- Mentored student-athletes in sportsmanship, discipline, and personal development.
- Analyzed game footage to identify areas for improvement and adjust strategies.
- Established relationships with parents, fostering a supportive community around the team.
- Led coaching staff meetings to align on goals and refine training techniques.
- Acted as positive role model for team participants and in community.
- Developed and implemented effective training and skills development strategies to improve overall team performance.
- Promoted good sportsmanship with competing teams on- and off-field.
Delivery Driver
FedEx:Ground
Tulsa, OK
08.2021 - 08.2023
- Delivered packages efficiently while adhering to safety protocols and time schedules.
- Operated delivery vehicles, ensuring proper maintenance and compliance with traffic regulations.
- Assisted in loading and unloading packages, optimizing space and weight distribution for transport.
- Communicated effectively with customers regarding delivery status and resolved any issues promptly.
- Maintained accurate records of deliveries, including tracking numbers and customer signatures.
- Collaborated with team members to improve route efficiency and enhance service quality.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
Packer Associate
Macys Fullfillment Center
Tulsa, OK
05.2021 - 08.2021
- Operated packaging machinery to efficiently prepare items for shipment.
- Conducted quality checks to ensure compliance with company standards.
- Collaborated with team members to streamline packing processes.
- Maintained clean and organized workstations to enhance safety and efficiency.
Education
Associate of Science - Sports Management
Rogers State University
Claremore, OK05.2020
Skills
- Clean driving record
- Vehicle inspection
- Fuel efficiency
- Defensive driving
- Wheelchair support
- Weather conditions adaptation
- Safe driving practices
- Effective communication skills
- Safe driving skills
- Customer relations skills
- Passenger assistance
- Route navigation
- GPS mapping
- Route planning
- Valid state license
- GPS applications
- Bus inspections
- Safety practices
- Inclement weather driving
- Customer service
Timeline
Bus Operator
Metrolink Tulsa
10.2025 - Current
Delivery Driver
Amazon
06.2024 - 10.2025
Head Middle School Boys' Basketball Coach
Tulsa Memorial Middle School
08.2023 - 05.2024
Delivery Driver
FedEx:Ground
08.2021 - 08.2023
Packer Associate
Macys Fullfillment Center
05.2021 - 08.2021
Associate of Science - Sports Management
Rogers State University