Shemeka Smith
Little Rock,AR
Summary
Dedicated Medical Assistant with a proven track record at Arkansas Spine and Pain, excelling in HIPAA compliance and customer service. Expert in utilizing EKG machines for patient assessments and enhancing healthcare team communication through meticulous management of electronic health records. Demonstrated ability to improve patient care and recovery processes.
Overview
7
7
years of professional experience
2
2
Certification
1
1
year of post-secondary education
Work History
Medical Assistant
Arkansas Spine and Pain
03.2022 - 01.2025
- Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
- Explained medication instructions to patients and clarified any questions to ensure proper understanding of treatment plans.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Manager
Citi Trends
03.2018 - 03.2021
- Coordinated recruitment efforts to attract top talent.
- Implemented training programs for enhanced employee skills.
- Streamlined communication processes to foster transparency among departments.
- Managed budgets for various departmental initiatives.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
Association For Health - NRCMA
Eastern College of Health
Little Rock, AR 09.2021 - 09.2022
Training Program - PCT
Sondra's Love And Care In-Home Care
Little Rock, AR 08.2019 - 09.2019
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Time Management
- Multitasking
- Dependable and Responsible
- CPR
- Specimens collection and processing
- Appointment setting
- Medical billing and coding
Certification
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT)
- Personal Care Aide
Timeline
Medical Assistant
Arkansas Spine and Pain
03.2022 - 01.2025
Association For Health - NRCMA
Eastern College of Health
09.2021 - 09.2022
Training Program - PCT
Sondra's Love And Care In-Home Care
08.2019 - 09.2019
Manager
Citi Trends
03.2018 - 03.2021
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT)
- Personal Care Aide
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