Shemia Redmond
South Holland,IL
Summary
Dedicated Medical Assistant with experience at Specialty Physicians of Illinois, skilled in HIPAA compliance and patient scheduling. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Adept at managing medical records and ensuring efficient exam room preparation, contributing to a seamless healthcare experience.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Specialty Physicians Of Illinois
01.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Medical Assistant
Family Christian Health Center
02.2021 - 12.2023
- Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
- Proactively addressed parent concerns regarding their child''s health, providing reassurance while working closely with physicians to develop appropriate care plans.
- Established trusting relationships with patients and families, fostering a positive atmosphere during visits.
- Administered vaccinations and medications for timely delivery of essential treatments.
- Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
Cashier
Fairway
06.2016 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Medical Assisting
Midwestern Career College
Evergreen Park, IL12-2020
High School Diploma -
Thornwood Highschool
South Holland, IL05-2019
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- CPR
- Specimens collection and processing
- Professionalism and ethics
- Insurance verification
- Ordering Medical supply inventory
Certification
- Basic Life Support (BLS) - American Heart Association.
- (in process) Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- First Aid Certification
- CPR Certification
Languages
English
Full Professional
Timeline
Medical Assistant
Specialty Physicians Of Illinois
01.2024 - Current
Medical Assistant
Family Christian Health Center
02.2021 - 12.2023
Cashier
Fairway
06.2016 - 03.2019
Medical Assisting
Midwestern Career College
High School Diploma -
Thornwood Highschool
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