SHENEATHA L JOHNSON-WILLIAMS
Redford,MI
Summary
Organized and dedicated Administrative Analyst with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
26
26
years of professional experience
Work History
Office Administrative
Stellantis
06.2023 - Current
- Supported management decisions with comprehensive data analysis and reporting.
- Streamlined administrative processes by implementing efficient procedures and documentation systems.
- Maintain record integrity for various automotive parts.
Inventory Control Analyst
Stellantis
12.2009 - 12.2022
- Communicate with suppliers nationwide regarding various automotive parts, verifying suppliers will meet their expected shipping requirements and/or arrange for expedited shipments
- Organize and lead supplier meetings.
- Worked with different departments to keep inventory controlled according to established procedures.
- Helped create and improve inventory control policies.
- Enhanced collaboration with suppliers by maintaining strong relationships and clear communication channels.
- Developed inventory improvement plans, inventory control procedures and best company practices.
- Monitored inventory accuracy and movement using manual or computerized inventory systems.
- Communicated with management about potential inventory risks to fulfill orders on time.
- Reduced excess stock levels through strategic planning and demand forecasting, increasing cost efficiency.
Materials Returns Analyst and Payroll Clerk
CHRYSLER LLC
04.2008 - 12.2009
- Processed dealerships material return claims, released customer orders, organized and processed shipping papers for invoicing and filing
- Processed payroll adjustments and transmitted payroll for hourly employees
- Provided customer service to dealers regarding their order inquiries.
Vehicle Off Road Specialist/ Expeditor/Trainer
DAMLIERCHRYSLER
06.2001 - 04.2008
- Analyzed dealers' orders worldwide for critical customer care that will prevent the automobile from operating or cause safety malfunctions
- Expeditor- spoke with dealers' worldwide providing customer service regarding various automotive parts
- Trainer- Trained new hires, as well as veteran employees on various job functions within the Chrysler Mopar Division
- Prepared and conducted annual training sessions throughout the year (refresher courses) to help employees remain current on new and enhanced procedures and processes
- Worked directly with management and employees to achieve simplicity for training correlation
- Developed new processes for the employee training within the Inventory Control Department that resulted in implementation of new processes and procedures improvement.
Maintenance Worker
Chrysler
08.1999 - 06.2001
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
Line Worker
Chryler
07.1998 - 08.1999
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Used hand trucks and forklifts to load, unload and transport items.
- Participated in training sessions to enhance skills and knowledge.
Education
Master of Science - Human Resource Management
Capella University
Minneapolis, MN03.2011
Bachelor of Science - Computer Information Systems
St. Leo University
Tampa, FL06.2007
Skills
- Time Management
- Materials Analyses
- Supplier Management
- Strong verbal communication
- Self motivated
- Team leadership
- Database Entry
- Supply Inventory
Timeline
Office Administrative
Stellantis
06.2023 - Current
Inventory Control Analyst
Stellantis
12.2009 - 12.2022
Materials Returns Analyst and Payroll Clerk
CHRYSLER LLC
04.2008 - 12.2009
Vehicle Off Road Specialist/ Expeditor/Trainer
DAMLIERCHRYSLER
06.2001 - 04.2008
Maintenance Worker
Chrysler
08.1999 - 06.2001
Line Worker
Chryler
07.1998 - 08.1999
Master of Science - Human Resource Management
Capella University
Bachelor of Science - Computer Information Systems
St. Leo University
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