Sheneka Brooks
Jacksonville ,FL
Summary
Goal-oriented Sales Development Representative committed to creating trusting relationships with customers to generate leads and drive sales. Creative and flexible professional with 3 years of experience utilizing consultative sales methods to develop new business. Polished in creating new sales and outreach opportunities and deflecting objections.
Overview
12
12
years of professional experience
Work History
Business Manager
Eastcoast Striping and Painting Inc.
Jacksonville, FL
06.2023 - 07.2024
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
Sales Development Representative
Medely
Remote
01.2023 - 04.2023
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Won new business by articulating full value of company's capabilities to prospects.
- Utilized Salesforce to manage sensitive client information and update existing and new client profiles.
- Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs.
- Contacted approximately 40 prospective customers per day to uncover sales opportunities, boosting overall sales 100%.
Sales Development Representative
CIENCE/Helpware
Remote
05.2020 - 10.2022
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Won new business by articulating full value of company's capabilities to prospects.
- Utilized Salesloft to manage sensitive client information and update existing and new client profiles.
- Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs.
- Contacted approximately 100+ prospective customers per day to uncover sales opportunities, boosting overall sales.
Prospect Engagement Consultant
Marketopia
Pinellas Park, FL
02.2019 - 05.2020
- Business Development
- Call Center
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Increased sales pipeline growth by developing targeted messaging and content for prospect engagement.
- Developed and executed successful email campaigns for increased prospect engagement and lead generation.
- Optimized CRM system usage to track prospect engagement effectively, allowing for more targeted communications strategies based on individual needs preferences.
Collections Specialist
Atlas Mediation
03.2012 - 01.2018
- Collect payments on 30 days + past due accounts
- Customer Service
- PC knowledge
Education
Bachelor Of Science - Business Administration
Colorado Technical University
Colorado Springs, COSkills
- Business Development
- Cold Calling
- Negotiation
- Outbound Sales
- Salesforce
- Upselling
- Microsoft Office
- Mac OS
- Call center
- New Business Generation
- Interpersonal Communication Skills
- Process Improvement Initiatives
- Providing Feedback
- Customer Service and Assistance
- Sales Team Collaboration
- Strategic Outreach
- Pipeline Growth
- Partnering and Relationships
- Converting Leads
- Effective Customer Communication
- Effective Scheduling
- Lead Qualification
- Commission Sales
- Lead Prospecting
Timeline
Business Manager
Eastcoast Striping and Painting Inc.
06.2023 - 07.2024
Sales Development Representative
Medely
01.2023 - 04.2023
Sales Development Representative
CIENCE/Helpware
05.2020 - 10.2022
Prospect Engagement Consultant
Marketopia
02.2019 - 05.2020
Collections Specialist
Atlas Mediation
03.2012 - 01.2018
Bachelor Of Science - Business Administration
Colorado Technical University