Shenika Rodrigues
New Orleans,LA
Summary
Enthusiastic Medical Assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of administrative tasks and clinical responsibilities and training in time management. Motivated to learn, grow and excel in healthcare.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Ochsner Medical Center
08.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Records Specialist
Medix Staffing
03.2023 - 07.2023
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
Research Recruiter
Delrich Research
09.2022 - 02.2023
- Enhanced candidate pool by developing and implementing effective research strategies.
- Improved candidate experience by maintaining clear communication channels throughout the recruitment process.
- Nurtured long-term relationships with past candidates, creating a pipeline for future opportunities within the organization or its clients'' needs.
- Managed multiple research recruiting projects simultaneously, ensuring timely delivery of results while maintaining a high level of client satisfaction.
Medical Assistant
Ochsner Medical Center
06.2021 - 09.2022
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Recorded vital signs and medical history for 30 patients each shift.
Medical Assistant
Quality staffing and support services
03.2021 - 05.2021
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
- Administered vaccines
- Oriented and trained new staff on proper procedures and policies
- sanitized, restocked and organized stations
Manager's Assistant
Dominos Pizza Inc.
06.2020 - 03.2021
- Utilized company reports to analyze sales, gross profit, and inventory activity.
- Conducted inside training sessions to educate employees on products and company policies.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
Patient Sitter
Grace Waston-Sandville
11.2018 - 06.2020
- Facilitated games and other activities to engage patient
- Protected patients, families and staff from infection by cleaning and sanitizing rooms and equipment
- Helped patients remain mobile by moving between beds, wheelchairs and other assistive devices for optimal transportation across facility
- Performed basic standardized wound care procedures by applying hot and cold packs and applying dressings and bandages to patients
- Supported patients with daily hygiene requirements such as bathing and grooming
- Conducted routine checks on standards patient vitals, including blood pressure, blood sugar and heart rate.
Medical Assistant
kipp middle school
10.2017 - 10.2018
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Ordered and prepared reagents and supplies
- supervised students when administering medications to ensure patient safety
- assisted with eye and vision exam
- updated students immunizations records through links
- bandaged students with minor cuts and scrapes
Medical Assistant
Urgent Care Eleven
10.2017 - 10.2017
- Obtained information about clients’ medical history, drug history, complaints and allergies
- Interviewed patients to obtain medical information, weight and height measurements and vital signs
- Attended required training, education and meetings
- Collected and processed co-payments and out-of-pocket charges using [Software]
- Taught patients about medications, procedures and care plan instructions
- Sanitized, restocked and organized exam rooms and medical equipment.
Education
Diploma - Emergency Medical Technician
National EMS Academy
New Orleans, LA03.2025
Diploma - Phlebotomy/EKG
Unitech Training Academy - Metairie
New Orleans, LA05.2021
Diploma - Medical Assistant
Blue Cliff College
New Orleans, LA11.2017
High School Diploma -
Edna Karr High School
New Orleans, LA05.2016
Skills
- Charting expertise
- Professional bedside manner
- Vital sign monitors
- Quick problem solver
- First aid
- Certified in Basic Life Support (BLS)
- EKG set up and monitoring
- detail-oriented
- direct patient care
- Patient scheduling
- HIPAA compliance
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant
Ochsner Medical Center
08.2023 - Current
Medical Records Specialist
Medix Staffing
03.2023 - 07.2023
Research Recruiter
Delrich Research
09.2022 - 02.2023
Medical Assistant
Ochsner Medical Center
06.2021 - 09.2022
Medical Assistant
Quality staffing and support services
03.2021 - 05.2021
Manager's Assistant
Dominos Pizza Inc.
06.2020 - 03.2021
Patient Sitter
Grace Waston-Sandville
11.2018 - 06.2020
Medical Assistant
kipp middle school
10.2017 - 10.2018
Medical Assistant
Urgent Care Eleven
10.2017 - 10.2017
Diploma - Phlebotomy/EKG
Unitech Training Academy - Metairie
Diploma - Medical Assistant
Blue Cliff College
High School Diploma -
Edna Karr High School
Diploma - Emergency Medical Technician
National EMS Academy
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