Sheniqua Mixon
Oklahoma City,OK
Summary
Dynamic leader with a proven track record at HealthCARE Express, adept in HIPAA compliance and enhancing office efficiency. Excelled in staff training and customer service, significantly improving patient communication and data accuracy. Skilled in Microsoft Office and relationship building, consistently delivering outstanding results and fostering team growth.
Overview
11
11
years of professional experience
Work History
Lead
HealthCARE Express
11.2016 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
- Improved office efficiency by organizing and maintaining accurate patient files and records.
- Served as a liaison between patients and healthcare providers, ensuring clear communication of necessary information.
- Reduced errors in medical recordkeeping by meticulously reviewing documentation for accuracy before filing or distributing it.
- Performed various administrative tasks by filing, copying and faxing documents.
- Supported office staff and operational requirements with administrative tasks.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Esthetician
Nuture Day Spa
05.2015 - 11.2016
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Sales Associate
Macy's
01.2014 - 01.2016
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Midwest City High School
Midwest CitySkills
- Scheduling
- Staff Training
- Team Leadership
- Customer Service
- Relationship Building
- Employee relations and conflict resolution
- Microsoft Office
- Policies and procedures implementation
- Health and safety compliance
- Recruitment and hiring
- Problem-Solving
- Goal Setting
Timeline
Lead
HealthCARE Express
11.2016 - Current
Esthetician
Nuture Day Spa
05.2015 - 11.2016
Sales Associate
Macy's
01.2014 - 01.2016
High School Diploma -
Midwest City High School
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