Job Search Status
Open to workDesired start date: Immediately
Open To Work
Shenise Truesdale
Sicklerville,NJ
Work Preference
Summary
Compassionate and reliable caregiver with extensive experience in customer service and patient care. Known for effective communication and adherence to safety protocols, fostering trust and satisfaction among clients.
Seasoned driver and sales representative with a proven ability to enhance customer loyalty and satisfaction. Skilled in time management, route optimization, and providing tailored solutions, ready to contribute to organizational success.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Driver
Uber
Philadelphia, PA
01.2019 - 07.2025
- Ensured timely and safe transportation of passengers, enhancing overall satisfaction.
- Navigated efficiently using GPS technology to optimize routes and minimize delays.
- Maintained vehicle cleanliness and functionality, adhering to safety standards.
- Provided exceptional customer service, addressing passenger inquiries and concerns professionally.
Sales Representative
Sundance Vacations Travel Agency
264 Highland Park Blvd, Wilkes-Bare PA 18702FEBuar
03.2021 - 09.2024
- Developed and maintained strong client relationships to enhance customer loyalty.
- Provided tailored travel solutions by assessing customer needs and preferences.
- Executed effective sales presentations to promote vacation packages and services.
- Collaborated with team members to streamline booking processes and improve service efficiency.
Certified Nursing Assistant CNA
Heart To Home Nursing Agency
2154 Ridge Ave, Philadelphia PA 19121
08.2022 - 03.2023
- Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments and tailored care plans.
- Managed patient hygiene and mobility, promoting independence and wellbeing.
- Documented vital signs accurately, facilitating timely medical intervention as needed.
Assistant Manager
Wendys Restaurant
Swedesboro, NJ
09.2020 - 04.2021
- Supervised daily operations to ensure compliance with food safety standards.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented inventory management strategies to optimize supply chain efficiency.
- Enhanced employee performance through regular feedback and development opportunities.
Licensed Cosmetologist
JCPenney Enstyle Salon
2300 East Lincoln Highway
10.2018 - 03.2019
- Executed a variety of hair cutting, coloring, and styling techniques to meet client preferences.
- Provided excellent customer service by building strong relationships with clients and addressing their needs.
- Maintained cleanliness and organization of salon workspace to ensure a welcoming environment for clients.
- Advised clients on hair care products and services tailored to individual hair types and lifestyles.
Package Handler/ Package Scanner
UPS United Postal Service
101 Easton RD. Ste 200 Horsham PA 19044
09.2018 - 10.2018
- Operated sorting equipment to ensure accurate package distribution and timely delivery.
- Maintained safety protocols to minimize workplace hazards and promote team well-being.
- Collaborated with team members to achieve daily operational goals and enhance workflow efficiency.
- Trained new hires on proper handling techniques and safety procedures, fostering a knowledgeable workforce.
Licensed Cosmetologist
Foxy Divas Hair Salon
5705 Germantown Ave, Philadelphia PA 19144
05.1998 - 04.2018
- Trained new cosmetologists in salon protocols, techniques, and customer engagement strategies.
- Developed promotional strategies that increased client retention through personalized follow-up communication.
- Implemented inventory management practices to optimize product availability while minimizing waste.
- Conducted consultations to assess client needs, creating customized treatment plans for optimal results.
Telemarketer
Craftmatic Adjustable Beds
Bristol, PA
01.1994 - 07.1995
- Conducted outbound calls to educate potential customers on adjustable bed benefits.
- Assisted in developing targeted marketing strategies to enhance customer engagement.
- Managed customer inquiries and provided tailored solutions based on individual needs.
- Trained new team members on effective communication techniques and product knowledge.
Certified Nursing Assistant
Chestnut Hill Lodge Health and Rehabilitation CTR.
8833 Stenton Ave, Glenside, PA 19038
05.1991 - 07.1994
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Assisted nursing staff with patient assessments and vital sign monitoring, enhancing care accuracy.
- Educated residents on health practices, promoting better understanding of individual care needs.
- Streamlined communication between patients and healthcare teams, improving overall service delivery.
Certified Nursing Assistant CNA
Sacred Heart Manor Nursing Home
6445 Germantown Ave, 19119
02.1985 - 04.1991
- Provided compassionate care to residents, ensuring comfort and safety during daily activities.
- Assisted with daily living tasks, promoting independence and dignity among residents.
- Monitored vital signs, reporting changes to nursing staff for timely medical interventions.
- Maintained cleanliness of resident areas, adhering to infection control standards consistently.
Education
High School Diploma -
Cardinal Dougherty High School
6301 N. 2nd Street Philadelphia PA 1912009-1987
High School Diploma -
Gwermantown High School
40 High St, Philadelphia,PA 1914409-1987
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Punctual and reliable
- Safe driving practices
- Customer relationship building
- Product and service knowledge
- Patient care
- Reliable team player
- Compassionate
- Direct patient care
Accomplishments
- Managed innumerable opportunities per month.
- Achieved accolades by completing duties with accuracy and efficiency.
- Achieved incentives through effectively helping with assignments.
Certification
- CNA - Certified Nurse Assistant
- Licensed Cosmetologist
Languages
English
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Road Trips
- Adventure Travel
- Dancing
- Participating in fundraising events to support local charities, schools, or community projects
- Enjoy experimenting with different ingredients and flavors in the kitchen
Timeline
Certified Nursing Assistant CNA
Heart To Home Nursing Agency
08.2022 - 03.2023
Sales Representative
Sundance Vacations Travel Agency
03.2021 - 09.2024
Assistant Manager
Wendys Restaurant
09.2020 - 04.2021
Driver
Uber
01.2019 - 07.2025
Licensed Cosmetologist
JCPenney Enstyle Salon
10.2018 - 03.2019
Package Handler/ Package Scanner
UPS United Postal Service
09.2018 - 10.2018
Licensed Cosmetologist
Foxy Divas Hair Salon
05.1998 - 04.2018
Telemarketer
Craftmatic Adjustable Beds
01.1994 - 07.1995
Certified Nursing Assistant
Chestnut Hill Lodge Health and Rehabilitation CTR.
05.1991 - 07.1994
Certified Nursing Assistant CNA
Sacred Heart Manor Nursing Home
02.1985 - 04.1991
High School Diploma -
Cardinal Dougherty High School
High School Diploma -
Gwermantown High School