Shepherd Fields

• Client Services -

- Perform hair removal services using soft wax, hard wax, and specialty waxing techniques.

- Provide services for brows, face, legs, arms, underarms, bikini/Brazilian, back, and chest.

- Consult with clients about skin sensitivity, allergies, medications, and contraindications.

- Recommend appropriate waxing schedules and aftercare instructions.

• Sanitation & Safety-

- Follow strict hygiene and infection-control standards

Sanitize tools, treatment rooms, and workstations before and after appointments.

- Use proper single-use applicator practices (no double dipping).

- Wear gloves and follow state board/licensing regulations.

- Monitor clients for adverse skin reactions and respond appropriately.

• Client Care-

- Help clients feel comfortable and maintain professionalism, especially during intimate services.

-Explain procedures and manage pain-minimizing techniques.

- Address client concerns and provide post-wax skin care guidance.

- Maintain confidentiality and a positive client experience.

• Product Knowledge & Sales-

- Recommend skincare and post-wax products (ingrown hair treatments, exfoliant, soothing products).

- Educate clients on pre- and post-wax care.

- Upsell services or retail products when appropriate.

• Administrative Duties-

- Schedule and confirm appointments

- Maintain client records and service notes

- Process payments and manage bookings

- Keep inventory stocked (wax, strips, gloves, cleansers, etc.)

- Maintain cleanliness and appearance of the salon/spa

• Professional Responsibilities-

- Stay current on waxing techniques, trends, and licensing requirements

- Meet service quality and sometimes sales goals

- Build and retain a client base through excellent service

• Provide high-quality guest service in a fast-paced, high-volume restaurant environment.
• Greet and seat guests while creating a welcoming dining experience.
• Explain menu items, specials, and make recommendations to customers.
• Accurately take and enter food and beverage orders using POS systems.
• Deliver food and beverages promptly while ensuring order accuracy.
• Monitor guest satisfaction and resolve concerns professionally.
• Process payments and handle cash, credit, and receipts accurately.
• Upsell menu items, beverages, and promotions.
• Coordinate with kitchen staff and team members to ensure efficient service.
• Maintain cleanliness and organization of tables, dining areas, and service stations.
• Follow food safety and sanitation procedures.
• Support opening, closing, side work, and inventory restocking duties.

• Supervise and engage children in crafts, music, games, and educational activities.
• Manage child check-in/check-out procedures while ensuring safety protocols.
• Coordinate activity schedules with team members.
• Communicate with parents regarding childcare policies and center capacity limits.
• Maintain cleanliness and sanitation of childcare areas.
• Track and manage inventory of supplies.

• Delivered excellent guest service in a fast-paced dining environment.
• Took customer orders and ensured accurate food delivery.
• Managed cash transactions and phone orders.
• Supported takeout operations and guest concerns.
• Maintained clean workstations and assisted with inventory.