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Education
Skills
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Certifications And Activities
References
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SHEQUITA STEVENSON

Data Science
Naples,FL

Work Preference

Job Search Status

Open to work

Work Type

Full TimeContract Work

Location Preference

On-SiteRemoteHybrid
Open to relocation: Yes

Salary Range

$65000/yr - $80000/yr

Summary

I'm a Master's candidate in Data Science at Boston University with eight years of experience across consumer lending, retail banking, and financial operations. I started my career in collections and recoveries at Capital One, where I learned that behind every number there's a customer story — and that data-driven decisions consistently produced the best outcomes for both the institution and the borrower. From there I moved into relationship banking and now work as an Online Banking Specialist, where I build Power BI dashboards, run data quality audits, and surface insights from customer behavior data. My English literature background gives me something most data scientists are still learning: how to take complex findings and tell a story that drives action.

Overview

8
8
years of professional experience

Work History

Online Banking Specialist

First Foundation Bank
Naples, FL
07.2023 - Current
  • Developed and implemented strategies to optimize online banking.
  • Assists with the development and training of team members.
  • Resolved customer complaints regarding online transactions and account access.
  • Monitored system performance for online banking applications and services.

Relationship Banker

Bank of America
Naples, FL
06.2021 - 04.2023
  • Assisted with the completion of internal audits.
  • Pulled and analyzed monthly performance to track KPIs.
  • Educated customers on financial products and services available.
  • Collaborated with team members to promote branch initiatives and goals.

Sr Recoveries Coordinator

Capital One
Chester, VA
12.2017 - 06.2021
  • Recovered over 700k in debt settlements.
  • Ranked in the top 10% for collectors in Q3 2020.
  • Promoted after nine months.
  • Managed case files and maintained accurate documentation of client interactions and progress.

Education

Master of Science - Data Science

Boston University
Boston, MA
12.2026

Bachelor of Arts - English Literature

Virginia State University
Petersburg, VA
05.2019

Skills

  • Data analysis
  • Data Mining
  • Customer service
  • Problem solving
  • Team collaboration
  • Technical troubleshooting
  • Python
  • R
  • Data cleaning
  • SQL
  • Compliance

Certifications And Activities

  • Syntax Technology - Data Science Bootcamp
  • Study Abroad (Spanish), Buenos Aires, AR
  • Study Abroad (Spanish), Santiago, DR

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Online Banking Specialist

First Foundation Bank
07.2023 - Current

Relationship Banker

Bank of America
06.2021 - 04.2023

Sr Recoveries Coordinator

Capital One
12.2017 - 06.2021

Master of Science - Data Science

Boston University

Bachelor of Arts - English Literature

Virginia State University
SHEQUITA STEVENSONData Science