
I'm a Master's candidate in Data Science at Boston University with eight years of experience across consumer lending, retail banking, and financial operations. I started my career in collections and recoveries at Capital One, where I learned that behind every number there's a customer story — and that data-driven decisions consistently produced the best outcomes for both the institution and the borrower. From there I moved into relationship banking and now work as an Online Banking Specialist, where I build Power BI dashboards, run data quality audits, and surface insights from customer behavior data. My English literature background gives me something most data scientists are still learning: how to take complex findings and tell a story that drives action.