Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHERAH BRANNOCK

Lenexa,KS

Summary

Experienced mail distributor with expertise in operating automated mail processing equipment to sort incoming and outgoing mail. Proficient in collating, bundling and transferring mail for delivery. Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.

Overview

7
7
years of professional experience

Work History

Service and Parts Manager

AutoZone
Overland, Kansas
12.2020 - Current

I perform self-paced training through AutoZone company program(s) for learning business etiquette.

  • Increased wholesale and retail sales by 100% while boosting parts sales by 100%.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions
  • Developed and delivered engaging sales presentations to convey product benefits
    Improved overall efficiency 100% by anticipating needs and providing outstanding support

Order Picker

Amazon
Edgerton, Kansas
06.2020 - 06.2021
  • Operate PIT, filling orders in warehouse environment, count items using scanner that are stored temporarily in bin- productivity basis
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents
  • Sort items into bin – inbound operations
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Coordinated efficient shipping and receiving for up to 20 trucks each day while implementing continuous improvement strategies to optimize team performance

Office Clerk

Quest Diagnostics
Lenexa, Kansas
05.2015 - 07.2019
  • Answered calls for clients and scheduled appointments for patients
  • Greeted callers with friendly and helpful attitude
  • Provided interested parties with general information
  • Sorted incoming mail and handled outgoing mail
  • Made copies, input data, and performed other important clerical tasks
  • Showed sincere commitment for success of team and teamwork.
  • Routed more than 80 calls per day to office staff members
  • Provided clerical support to company employees by copying, faxing and filing documents
  • Informed and supported business leaders through consistent communication and administrative support duties
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment

Education

BBA - Business Administration

Washburn University
Topeka
06.2026

Bachelor of Science - Conductor / Engineer

Johnson County Community College
Overland Park
08.2014

Skills

  • Customer Service Management
  • Sales Tracking
  • Assignment Delegation
  • Goal Setting
  • Inventory Tracking and Management
  • Data Analysis
  • Managed variety of clerical tasks in medical environment for clients and their patients, answered multi - phone lines, direct calls and took messages Compiled, copied, sorted, and filed medical records of client/ patient activities, business transactions, and other activities Operated office machines, such as photocopiers, postage/mail systems and scanners, fax machines, voice mail systems and personal computers Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business Orchestrates optimal resource utilization to handle expected operational needs Sales leader with sound judgment, good planning abilities and interpersonal communication strengths

Timeline

Service and Parts Manager

AutoZone
12.2020 - Current

Order Picker

Amazon
06.2020 - 06.2021

Office Clerk

Quest Diagnostics
05.2015 - 07.2019

BBA - Business Administration

Washburn University

Bachelor of Science - Conductor / Engineer

Johnson County Community College
SHERAH BRANNOCK