Sheree Barrett
Mount Vernon,NY
Summary
Dependable Professional serving diverse needs of customers and patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts.
Overview
10
10
years of professional experience
Work History
Patient Access Representative
CHRISTUS Health
07.2022 - 01.2023
- Obtains and accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with encounter
- Data fields include but are not limited to address, employment, insurance info, nearest relative, guarantor, insurance plan, admitting diagnosis, and physician information
- Prioritizes and completes registrations / scheduling in consistent, courteous, professional, accurate and timely manner
- Ensures each patient is assigned only one medical record number
- Selects appropriate patient type based on department and services required
- Communicates purpose of and obtains patient/legal guardian signatures on all necessary hospital documents
- Knowledgeable of all documents: Hospital care consent, Notice of Visit, Health Information Exchange (HIE), Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Financial Assistance Application, Notice of Privacy Practices, Patient Rights
- Document in account notes
- Insurance Verification / Explanation of Benefits
- Verifies eligibility and obtains necessary authorizations for services rendered
- Utilizes online tools to verify insurance benefits, run medical necessity, determine estimate for services and process upfront collections
- Answer Medicare Secondary Payor Questionnaire
- Demonstrates accuracy in selecting insurance plans (I-plans)
- Knowledge and ability to review notes on all pre-admitted accounts and discuss with customer in courteous professional manner
- Knowledge and ability to review and explain previous accounts
- Demonstrates contribution and achievement of department collection initiatives
- Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty
- Greets patients in courteous and professional manner
- Calls patients by name
- Ask patients about have special needs
- Represents Patient Access / Pre-Access department in professional, courteous manner
- Reviews AccuReg daily to ensure 99% accuracy rate
- Requests additional education information when necessary.
- Trained new staff on hospital processes and procedures
Clinic Aide
Alief ISD - Elsik High School
08.2021 - 06.2022
- Assist in daily operations of Clinic
- Covid-19 testing - Staff and Students
- Sign students into clinic, noting reason for requesting services
- Assist with wound care
- Keep school nurse informed as to urgency of student needs
- Contact parents as appropriate
- Take student's temperature when appropriate
- Answer clinic phone calls; summarize requests to school nurse
- Assist school nurse with t maintenance of records and reports (e.g., emergency forms and daily or monthly reports)
- Provide minor care and first aid as authorized by school nurse
- Assist with screening programs i.e Height, Weight, Vision and Hearing
- Assist with medically involved or medically fragile students as directed by school nurse
- Record Keeping
- Data Input in schools EMR
School Aide/Data Specialist
NYC Department of Education
10.2016 - 06.2021
- Take and Input attendance data into DOE database
- Assist with registration of new students
- Assists with supervision of students throughout school day
- Assist Teachers in Classroom with activities
- Instruct, assist and supervise students when teacher is occupied
- Assist with Clerical Duties
- Monitor students in Cafeteria, playground, and hallways
- Ensure students safety
- Relieved classroom teacher during breaks and maintained order and structure in classroom
- Assisted classroom teacher in supervising snack time and indoor and outdoor play
Medical Assistant
Family Health Center
06.2015 - 08.2016
- Handles patient inquiries schedules appointments
- Answers telephone and communicates with providers
- Receives, registers and directs patients to proper areas for examinations
- Prepares medical charts for new patients
- Records medical history
- Assess and documents chief complaints and checks and records vital signs
- Assists providers with examination and procedures
- Performs various clinical tests and administers immunizations and injections
- Makes appropriate entries on patient's chart
- Obtains specimens, performs and documents basic lab tests, and prepares specimens for transport to appropriate lab
- Provides appropriate patient care based on age appropriate growth and development principles
- Assists in patients' needs as requested
- Cleans and wraps instruments for sterilization
- Cleans, stocks and orders supplies for exam rooms
- Calls Hospital to obtain patient's Medical Record
- Access Patient Medical Record from EPIC for provider
- Answers Telephone - Fax Documents - Files Documents
Hostess
Marriott Hotel
05.2013 - 11.2014
- Greet guests
- Schedule reservations
- Ensuring that needs of guests are met while waiting
- Assist customers in planning special events such as Business meetings and small parties
- Monitoring guest waiting list
- Monitoring open dining sections of restaurant for empty and cleaned tables
- Assist bussers with cleaning and setting tables
Education
Diploma - Medical Assisting
Kaplan Career Institute
Boston, MA04.2010
Associate of Arts - Business Administration
Portmore Community College
Jamaica 06.2004
High School Certificate - Business Studies
Ferncourt High School
Jamaica06.2001
Timeline
Patient Access Representative
CHRISTUS Health
07.2022 - 01.2023
Clinic Aide
Alief ISD - Elsik High School
08.2021 - 06.2022
School Aide/Data Specialist
NYC Department of Education
10.2016 - 06.2021
Medical Assistant
Family Health Center
06.2015 - 08.2016
Hostess
Marriott Hotel
05.2013 - 11.2014
Diploma - Medical Assisting
Kaplan Career Institute
Associate of Arts - Business Administration
Portmore Community College
High School Certificate - Business Studies
Ferncourt High School