Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHEREEN MUNOZ

Clarksboro,NJ

Summary

Experienced Sr. mortgage loan underwriter with over 20 years of experience in mortgage/banking/financial industry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

21
21
years of professional experience

Work History

Loan Underwriter IV

Wells Fargo, Consumer
Philadelphia, PA
08.2012 - 01.2023
  • Performed credit risk analysis for conventional home mortgage and/private banking partners and managed average pipeline of 30+ loans per month.
  • Review of wage earner, self-employment, credit, asset and collateral analysis to ensure accuracy and completeness
  • Ensuring documents are consistent and uphold to company and industry guidelines
  • Analyzed inconsistencies within loan application and documentation to mitigate fraud risk.
  • Writing overall loan summary outlining risk and offsets to support final decision
  • Contacting internal/external partners and customers to gather information to make appropriate loan decision
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Proved successful working within tight deadlines and fast-paced atmosphere

MHA Modification Underwriter

Bank of America
Wilmington , DE
03.2011 - 08.2012
  • Review applications to determine eligibility for loan modification
  • Review credit, income, assets and collateral documents make decision on modification request
  • Improved operations through consistent hard work and dedication
  • Demonstrated respect, friendliness and willingness to help wherever needed

Home Service Specialist

Bank Of America
Wilmington, DE
01.2010 - 03.2011
  • Process refinance applications
  • Manage average pipeline of 70+ loans per month
  • Gather credit, income and asset documents for submission to underwriting
  • Communicate with customers, internal partners, and 3rd party affiliates to work in getting loan cleared to close.
  • Set up and completed loan submission packages
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process
  • Checked daily reports each morning to identify priorities or issues for escalation to supervisor
  • Completed denial and cancellation procedures on applicable files
  • Upheld complete confidentiality of all submitted information according to release guidelines
  • Prepared file for final clear-to-close by branch management
  • Reviewed financial statements and contacted institutions and customers to clarify details
  • Handled any conditions sent from underwriting departments
  • Received on-going, comprehensive training on home loan products and mortgage process

Securities Processing Specialist

Citigroup, Private Bank
New Castle, DE
01.2008 - 01.2010
  • Manage asset portfolio of 40+ distressed assets
  • Reconcile and clear daily cash breaks
  • Correspond with administrative agents
  • Booking payments i.e
  • Borrowings, interest, principal reductions, and pay downs
  • Maintaining daily and monthly reports to keep track of loan positions
  • Facilitate funding process on Buy transactions, and confirming receipt of funds on all Sell transactions
  • Ensuring settlement of trades

Mortgage Loan Processor

PHH Mortgage
Mount Laurel, NJ
01.2002 - 01.2008
  • Processed purchase and refinance mortgage applications for multiply business groups such as, , Coldwell Banker, PNC, Merrill Lynch specialty team and PHH portfolio clients
  • Managed average pipeline of 90+ loans per month, while corresponded with financial advisors, real estate agents, title companies and attorneys until funding of loan
  • Reviewed credit, income, asset and property documents to move loan to underwriting for review and loan decision.

Education

Associate of Art Degree - Visual Merchandising

Art Institute of Philadelphia
New Philadelphia, PA
1998

Skills

  • Application Verification
  • Policy and Procedure Adherence
  • Desktop Underwriter
  • Collateral Valuation
  • Debt Ratios
  • Customer Satisfaction
  • Review Processes
  • Client Relationships
  • Microsoft Office
  • Credit Application Review
  • Time Management
  • Product Knowledge
  • Analyze Financial Histories
  • Oral and Written Comprehension

Timeline

Loan Underwriter IV

Wells Fargo, Consumer
08.2012 - 01.2023

MHA Modification Underwriter

Bank of America
03.2011 - 08.2012

Home Service Specialist

Bank Of America
01.2010 - 03.2011

Securities Processing Specialist

Citigroup, Private Bank
01.2008 - 01.2010

Mortgage Loan Processor

PHH Mortgage
01.2002 - 01.2008

Associate of Art Degree - Visual Merchandising

Art Institute of Philadelphia
SHEREEN MUNOZ