Sherena Samuels
Brooklyn,NY
Summary
Dedicated and hardworking Clerical Assistant driven to tackle various administrative tasks in fast-paced environments. Consistent team player committed to building cohesion across diverse groups. Known for maintaining calm and pleasant demeanor under extreme pressure.
Overview
19
19
years of professional experience
Work History
Clerical Associate Lv3
Health and Hospital Corporation
Brooklyn, NY
01.2024 - Current
- Epic check patients in/out for appointments
- Schedule/reschedule patients’ appointments.
- Create group sessions for Addiction counselors.
Patient Service Representative
The Family Institute of Health
New NY
08.2023 - 12.2024
- Epic Check patients in for appointments.
- Schedule/Rescheduled patients' appointment.
- Confirm appointments over the phone.
- Collect co-payments from patients for doctor's visit.
- Expediting patient referrals to specialist offices.
- Completing referrals requests as needed.
- Faxing and sending medical records and referrals to various departments for processing.
Practice Associate
Columbia University 61 St Corporation
New NY
05.2022 - 05.2023
- Filed and retrieved corporate documents, records, and reports.
- Provided clerical support to various departments.
- Maintained medical records in the internal database.
- Managed clerical and administrative activities throughout different departments.
- Answered telephones to direct calls and provided requested information.
Personal Care Aide
Ultimate Care
Brooklyn, NY
10.2021 - 03.2022
- Performed housekeeping duties; cooking, cleaning, washing clothes and dishes, running errands.
- Planned and prepared nutritious meals, assist with food shopping.
- Transported clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
Mail Handler
United States Postal Service
Brooklyn, NY
11.2020 - 09.2021
- Directed items according to established routing schemes, using computer-controlled keyboards AND voice-recognition equipment.
- Moved containers of mail., using equipment, such as forklifts and automated trains.
- Opened and labeled mail containers.
- Loaded and unloaded mail trucks, lifting containers of mail onto equipment that transports items to sorting stations.
- Distributed incoming mail into the correct boxes AND pigeonholes.
Campus Security Officer
The City University Of New York
NY
01.2019 - 10.2020
- Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
- Contacted police or fire departments in cases of emergency.
- Warned persons of rule infractions and violations on the premises.
- Wrote operational reports.
Peace Officer
The City Of New York
NY
08.2016 - 07.2017
- Identified, pursued, and arrested suspects and perpetrators of criminal acts.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Monitored, noted, reported and investigated suspicious persons in patrolled areas.
- Testified in court to present evidence or act as witness in traffic and criminal cases.
- Executed arrest warrants and took persons into custody.
Cashier
Walgreens
NY, NY
01.2006 - 01.2015
- Collect payments by accepting cash, check charge payments from customers and make change for cash customers.
- Verifies credit acceptance by reviewing and operating credit card authorization systems.
- Balances cash drawer by counting cash at beginning and end of work shift.
Education
Bachelor's degree - Business Administration
Monroe College
The Bronx, NY06.2024
Associate degree - Business Administration
Monroe College
The Bronx, NY06.2022
Health & Office Operations Training: Career Readiness; Microsoft Word, Excel, and Data Entry; CPR/AED/First Aid, and Blood Borne Pathogens -
STRIVE
Skills
- Office Administration
- Scheduling appointments
- Customer Service
- Administrative Support
- Positive Attitude
- Time Management
- Organizing and Categorizing
- Prioritizing Work
- Epic
Timeline
Clerical Associate Lv3
Health and Hospital Corporation
01.2024 - Current
Patient Service Representative
The Family Institute of Health
08.2023 - 12.2024
Practice Associate
Columbia University 61 St Corporation
05.2022 - 05.2023
Personal Care Aide
Ultimate Care
10.2021 - 03.2022
Mail Handler
United States Postal Service
11.2020 - 09.2021
Campus Security Officer
The City University Of New York
01.2019 - 10.2020
Peace Officer
The City Of New York
08.2016 - 07.2017
Cashier
Walgreens
01.2006 - 01.2015
Bachelor's degree - Business Administration
Monroe College
Associate degree - Business Administration
Monroe College
Health & Office Operations Training: Career Readiness; Microsoft Word, Excel, and Data Entry; CPR/AED/First Aid, and Blood Borne Pathogens -
STRIVE
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