Sherese Hirschman
Huntington Beach,USA
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Knowledgeable Desired Position with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Overview
17
17
years of professional experience
Work History
Store Manager
Dollar Tree
06.2024 - Current
- Led retail operations, focusing on P&L, merchandising, sales, and customer service excellence.
- Influenced team collaboration to enhance project execution and operational efficiency.
- Designed customer-centric environments to ensure positive shopping experiences from entry to checkout.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Store Manager
Eastside Mini Mart
Costa Mesa, CA
06.2020 - 07.2024
- Led team by example to maintain focus on performance and achieving targets.
- Maintained high store standards in merchandising, security and visual presentation.
- Received and acted on customer feedback to boost return custom rate.
- Managed inventory audits, financial reconciliations and sales reporting.
- Monitored budgets and employed comprehensive loss prevention and inventory management strategies to meet goals.
Store Manager
Honeydew Country Store
Honeydew, CA
09.2015 - 11.2019
- Identified new opportunities to increase sales and achieve store targets.
- Maintained high store standards in merchandising, security and visual presentation.
- Forecasted sales, inventory demand and labor requirements and developed annual budget and operational plans.
Account Manager & Office Administrator
Pipeline Distribution
Gardena, California
01.2009 - 01.2015
- Communicated with clients to build strong connections and improve account strategy.
- Used professional sales techniques to negotiate best possible terms and conditions to satisfy customer requirements.
- Coordinated sales meetings to discuss targets, marketing campaigns and strategy improvements.
- Received and distributed incoming mail and digital correspondence.
- Maintained scheduling and event calendars for staff meetings, parties and important deadlines.
Front Desk Receptionist
24 Hour Fitness
Huntington Beach, CA
02.2007
- Delivered reliable customer service to guests upon arrival.
- Greeted, assisted and directed visitors with professional attitude.
- Collected payments for services and updated accounts to reflect new balances.
Education
Associates - Business Management
Cypress College
Cypress, CA05.2021
Skills
- Financial oversight
- Staff training and development
- Theft prevention techniques
- POS technology expertise
- Sales growth strategies
- Shift management and operational efficiency
Timeline
Store Manager
Dollar Tree
06.2024 - Current
Store Manager
Eastside Mini Mart
06.2020 - 07.2024
Store Manager
Honeydew Country Store
09.2015 - 11.2019
Account Manager & Office Administrator
Pipeline Distribution
01.2009 - 01.2015
Front Desk Receptionist
24 Hour Fitness
02.2007
Associates - Business Management
Cypress College