Sheri Hanna
Harrison,AR
Summary
Proven cashier with a track record of enhancing customer satisfaction and loyalty at Home Depot, adept in cash handling and inventory management. Skilled in building customer relations and efficient transaction processing, I excel in fast-paced environments, ensuring accuracy and fostering repeat business. Demonstrates strong verbal communication and time management skills, contributing to positive outcomes and operational excellence.
Overview
6
6
years of professional experience
Work History
Cashier
Home Depot
08.2007 - 12.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
Country Mart Grocery Store
03.2007 - 08.2007
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier/server
Pizza Pro
07.2004 - 03.2007
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Antelope Valley High School
Lancaster, CA06.1992
Skills
Identification checks
Inventory management
Written and verbal communication
Refund handling
Cash Handling
Money handling
Point-of-sale system operation
Cash register systems
Cleaning and sanitizing
Basic math skills
Drawer management
Currency counting
Payment collection
Product and service sales
Time management skills
Purchase assistance
Sales expertise
Customer assistance
Customer Relations
Guest inquiries
Timeline
Cashier
Home Depot
08.2007 - 12.2010
Cashier
Country Mart Grocery Store
03.2007 - 08.2007
Cashier/server
Pizza Pro
07.2004 - 03.2007
High School Diploma -
Antelope Valley High School