Results-driven Assistant Manager with strong skills in team leadership, customer service, and problem-solving. Committed to enhancing operational efficiency and creating a positive work environment.
Work History
Assistant Manager
4 Years 6 Months
Ewing Oil | 02.2022 - Current
Supervised daily operations, ensuring adherence to company policies and procedures.
Trained and mentored new staff, enhancing team performance and operational efficiency.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Generated repeat business through exceptional customer service.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Oversaw daily operations to maintain store cleanliness and organization.
Coordinated with vendors for timely inventory replenishment, ensuring product availability.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
City Auditor
1 Year 6 Months
City Of Drayton | 07.2020 - 01.2022
Led audit planning sessions to define scope and objectives for municipal financial reviews.
Conducted comprehensive audits to ensure compliance with local regulations and policies.
Analyzed financial statements and operational reports for accuracy and consistency.
Developed recommendations for improving internal controls and risk management practices.
Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
Provided journal entries and performed accounting on accrual basis.
Collected and reported monthly expense variances and explanations.
Compiled general ledger entries on short schedule.
Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
Tracked funds, prepared deposits and reconciled accounts.
Maintained integrity of general ledger and chart of accounts.
Accounting Clerk
8 Years 5 Months
Pembina County Social Services | 01.2012 - 06.2020
Processed invoices and payments accurately, ensuring timely financial transactions.
Reconciled bank statements, identifying discrepancies and resolving issues efficiently.
Maintained accurate financial records using accounting software, enhancing data integrity.
Assisted in preparing monthly financial reports, contributing to departmental decision-making processes.
Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
Maintained accounting records utilizing in-house and client systems.
Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
Managed accounts payable and receivables and payroll.
Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.