Sheri Pender
Monmouth,OR
Summary
Self-motivated professional with excellent communication and interpersonal skills. I am aiming to leverage my experience and knowledge to successfully fill the Solutions Consultant vacancy at your company. I am passionate about improving public safety, and look forward to helping Flock Safety achieve its goals.
Overview
14
14
years of professional experience
Work History
Senior Solutions Consultant
CentralSquare Technologies
Lake Mary, FL (remote)
07.2017 - Current
- Conduct demonstrations of 911, Computer-aided Dispatch (CAD) and Mobile solutions.
- Defined and described logistics of proposed demonstration to customers.
- Work in coordination with Sales Reps to ensure the delivery of demonstrations meet the needs of the Police and Fire agencies.
- Mentored junior team members, sharing industry insights and best practices for continuous improvement of the team''s performance.
- Attend NENA, APCO, IACP and other industry tradeshows.
Parttime 911 Communications Operator
South Bay Regional Public Communications Authority
Hawthorne, CA
04.2010 - 05.2020
- Successfully managed high-stress situations with composure, effectively coordinating multi-agency responses when needed.
- Enhanced emergency response times by efficiently prioritizing and dispatching incoming calls.
- Collaborated with team members to develop improved call handling procedures, increasing overall efficiency.
- Monitored multiple sources of information simultaneously, ensuring comprehensive situational awareness during emergencies.
Account Manager
Pulsiam
Encino, CA
11.2011 - 07.2017
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Demonstrate Computer-aided Dispatch (CAD) and Mobile solutions.
- Attended NENA, APCO, IACP and other industry tradeshows.
Education
Associate of Arts -
El Camino College
Torrance, CASkills
- Sales Support
- Teamwork and Collaboration
- Problem-Solving
- Multitasking Abilities
- Effective Communication
- Adaptability
Timeline
Senior Solutions Consultant
CentralSquare Technologies
07.2017 - Current
Account Manager
Pulsiam
11.2011 - 07.2017
Parttime 911 Communications Operator
South Bay Regional Public Communications Authority
04.2010 - 05.2020
Associate of Arts -
El Camino College