Sheri Pender
Monmouth,OR
Summary
Self-motivated professional with excellent communication and interpersonal skills. I am aiming to leverage my experience and knowledge to successfully fill the Solutions Consultant vacancy at your company. I am passionate about improving public safety, and look forward to helping Flock Safety achieve its goals.
Overview
14
14
years of professional experience
Work History
Senior Solutions Consultant
CentralSquare Technologies
07.2017 - Current
- Conduct demonstrations of 911, Computer-aided Dispatch (CAD) and Mobile solutions.
- Defined and described logistics of proposed demonstration to customers.
- Work in coordination with Sales Reps to ensure the delivery of demonstrations meet the needs of the Police and Fire agencies.
- Mentored junior team members, sharing industry insights and best practices for continuous improvement of the team''s performance.
- Attend NENA, APCO, IACP and other industry tradeshows.
Parttime 911 Communications Operator
South Bay Regional Public Communications Authority
04.2010 - 05.2020
- Successfully managed high-stress situations with composure, effectively coordinating multi-agency responses when needed.
- Enhanced emergency response times by efficiently prioritizing and dispatching incoming calls.
- Collaborated with team members to develop improved call handling procedures, increasing overall efficiency.
- Monitored multiple sources of information simultaneously, ensuring comprehensive situational awareness during emergencies.
Account Manager
Pulsiam
11.2011 - 07.2017
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Demonstrate Computer-aided Dispatch (CAD) and Mobile solutions.
- Attended NENA, APCO, IACP and other industry tradeshows.
Education
Associate of Arts -
El Camino College
Torrance, CASkills
- Sales Support
- Teamwork and Collaboration
- Problem-Solving
- Multitasking Abilities
- Effective Communication
- Adaptability
Timeline
Senior Solutions Consultant
CentralSquare Technologies
07.2017 - Current
Account Manager
Pulsiam
11.2011 - 07.2017
Parttime 911 Communications Operator
South Bay Regional Public Communications Authority
04.2010 - 05.2020
Associate of Arts -
El Camino College
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