Sheri Smith
Summary
Versatile branch manager offers financial consulting, cash handling and employee coaching and training expertise coupled with outstanding time management and conflict resolution skills. Seasoned leader with several years of experience overseeing day-to-day operations of branch. Committed to finding creative ways to motivate employees to exceed customer service and sales goals.
Overview
34
34
years of professional experience
Work History
Branch Manager
PSE Credit Union
, OH
08.2015 - Current
- Maintain consistent growth in accounts and receivables by obtaining and retaining loan borrowers.
- Review loan applications to ensure accuracy and compliance with regulations.
- Coordinate the approval or rejection of lines of credit, real estate, and personal loans.
- Manage and inspire team members to perform to their full potential, driving branch profitability.
Member Specialist
Chartway Federal Credit Union
, OH
11.2001 - 08.2015
- Delivered quality service by assessing, advising and assisting credit union members.
- Processed cash and check deposits every day.
- Achieved goals for member experience, transaction accuracy and product cross-sell, resulting in consistent growth.
Loan Officer
GenFed Credit Union
, OH
06.1997 - 12.2000
Branch Mgr/Loan Officer/M.S/Teller
Safeway FCU (Westerra FCU)
, CO
06.1991 - 03.1997
Education
National Teller School / Englewood High School
COManagement Enrichment Training Program
Credit Union National Association Inc
Denver, COSkills
- Loan underwriting
- Credit analysis
- Branch profitability
- Team leadership
- Risk assessment
- Conflict resolution
- Operations management
- Relationship building and management
Timeline
Branch Manager
PSE Credit Union
08.2015 - Current
Member Specialist
Chartway Federal Credit Union
11.2001 - 08.2015
Loan Officer
GenFed Credit Union
06.1997 - 12.2000
Branch Mgr/Loan Officer/M.S/Teller
Safeway FCU (Westerra FCU)
06.1991 - 03.1997
National Teller School / Englewood High School
Management Enrichment Training Program
Credit Union National Association Inc
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