Sheri Thompson
Thomaston,GA
Summary
Motivated co-worker with engaging personality and flexible approach. Upbeat, friendly and able to anticipate customer needs in order to facilitate enjoyable dining experiences. Strong work ethic with willingness to take initiative. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Accuracy-driven team player, successful at delivering vital clerical support to internal teams as well as customers. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency.
Overview
20
20
years of professional experience
Work History
Waitress
LaFiesta Mexican Restaurant
Thomaston , GA
2009.01 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Checked identification for minimum age for sale of alcoholic beverages.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Prepared specialty desserts for customers for special occasions.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted new customers, discussed specials and took drink orders.
- Used cash registers and credit card machines to cash out customers.
- Greeted customers in bar area of busy, fast-paced restaurant with energy and enthusiasm.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Waitress/Cashier
Peachtree Cafe Restaurant
Thomaston , GA
2018.03 - 2021.02
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Master Cosmetologist
A Cut Above
Thomaston , GA
2013.06 - 2015.11
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Propelled continuous improvements and strategically capitalized on current market trends.
- Communicated effectively with clients to establish expectations and desires for color treatment.
- Selected and formulated chemical color treatments to achieve clients' desired hair color, measuring and mixing components with accuracy.
- Promoted salon products to maintain color treatments to clients, making recommendations based on hair health, texture and applied services.
Cosmetologist
KUTZ BY US
Thomaston , GA
2011.07 - 2013.02
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Maintained client treatment records and designed long-term care programs for return customers.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Processed payments, entering sales in register for prompt customer service.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Education
Associates Degree in Cosmetology - Cosmetology Education
Southern Crescent Technical College
Thomaston, GA05.2009
High School Diploma -
Upson-Lee High School
Thomaston, GA05.2008
Skills
- PPE Guideline Compliance
- Complies Covid Standards
- Able to Lift 50 Pounds
- Cleaning and Sanitizing
- High Energy and Stamina
- Transactions and Cash Handling
- Verbal and Written Communication
- Customer Service and Rapport
- Covid Symptom Screening
Artistic
Painted holiday window art and signs for employers as well as customers. Exploring The NFT World as a hobby.
Timeline
Waitress/Cashier
Peachtree Cafe Restaurant
2018.03 - 2021.02
Master Cosmetologist
A Cut Above
2013.06 - 2015.11
Cosmetologist
KUTZ BY US
2011.07 - 2013.02
Waitress
LaFiesta Mexican Restaurant
2009.01 - Current
Associates Degree in Cosmetology - Cosmetology Education
Southern Crescent Technical College
High School Diploma -
Upson-Lee High School