Sheri Walker
Mooresville,IN
Summary
Proven Office Coordinator with a track record of enhancing efficiency at Ascension St. Vincent by streamlining office operations and improving client relations. Skilled in office management and customer service, adept at multitasking and maintaining confidentiality. Increased client retention through exceptional service, demonstrating strong organizational and communication abilities.
Overview
12
12
years of professional experience
Work History
Office Coordinator
Ascension St. Vincent
Avon, IN
05.2014 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Provided clerical support, addressing routine, and special requirements.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
- Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Reconciled account files and produced monthly reports.
- Monitored vendor accounts and product updates to verify competitive pricing.
- Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
- Facilitated a positive work environment by addressing employee concerns and providing support when needed.
Cardiology Technician
Hendricks Regional Health Hospital
Danville, IN
06.2012 - 05.2014
- Contributed to a positive work environment by collaborating effectively with fellow technicians, nurses, and physicians.
- Reduced wait times for appointments by optimizing scheduling practices based on individual technician availability and expertise.
- Enhanced cardiology department efficiency by streamlining processes for scheduling and conducting EKGs.
- Ensured compliance with established safety protocols during invasive cardiology procedures such as angiograms or pacemaker insertions.
Education
Medical Assistant - Medical Assisting
Aristotle Medical And Dental College
Greenwood, IN01.1992
Skills
- Schedule Coordination
- Office Administration
- Office Management
- Customer Service
- Client Relations
- Inventory Coordination
- Document Management
- Inventory Auditing
- Mail handling
- Calendar Management
- Business Administration
- Correspondence Management
- Clear oral/written communication
- Excellent multi-tasking ability
Timeline
Office Coordinator
Ascension St. Vincent
05.2014 - Current
Cardiology Technician
Hendricks Regional Health Hospital
06.2012 - 05.2014
Medical Assistant - Medical Assisting
Aristotle Medical And Dental College