Accomplished Case Manager with a proven track record at Family & Community Services DBA Valley Counseling, excelling in case documentation and relationship building. Expert in developing comprehensive management plans, achieving significant client outcomes, and enhancing inter-agency coordination. Demonstrates exceptional problem-solving and care coordination skills, ensuring client rights and access to essential services. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Case Manager
Family & Community Services DBA Valley Counseling
04.2010 - Current
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Developed and implemented comprehensive case management plans to address client needs and goals.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
Coordinated essential services for clients, to promote overall stability in order to achieve maximum independence in the least restrictive environmnet.
Participated in regular professional development opportunities to stay current on best practices within the field of case management.
Evaluated treatment plans against individual goals and healthcare standards.
Collaborated with an interdisciplinary team to determine timely delivery of services.
Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Assessed community needs and identified resources for social and community service programs.
Case Manager
Valley Counseling Services
09.2007 - 04.2010
Same duties as above.
Education
Bachelor of Arts - Psychology
Youngstown State University
Youngstown, OH
05.1998
Skills
Problem-Solving
Case Management
Case Documentation
Organization and Multitasking
Relationship Building
Decision-Making
Care Coordination
Treatment Planning
Timeline
Case Manager
Family & Community Services DBA Valley Counseling
04.2010 - Current
Case Manager
Valley Counseling Services
09.2007 - 04.2010
Bachelor of Arts - Psychology
Youngstown State University
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