Sheria Ismail
Clermont
Summary
Compassionate Medical Assistant experienced in delivering high-quality patient care and providing administrative support in fast-paced healthcare environments. Managed multiple tasks efficiently while promoting patient wellness and enhancing operational efficiency within healthcare teams.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Certified Medical Assistant
Advent Health Medical Group Cardiology
Clermont, FL
03.2019 - Current
- Executed clinical and administrative functions in medical assisting while adhering to HIPAA guidelines.
- Monitored and recorded patient vital signs to ensure accurate health assessments.
- Assisted in performing EKG tests and INR assessments. Supported clinical staff in executing EKG and INR procedures. Facilitated patient monitoring through EKG and INR testing.
- Facilitated accurate data input into EMR to enhance patient record management.
- Scheduled follow-up appointments for echo stress tests and Holter monitors. Coordinated patient appointments for cardiac testing procedures. Assisted in managing scheduling for diagnostic tests, including echo stress tests and Holter monitors.
- Delivered comprehensive testing instructions to patients, ensuring clarity and understanding.
- Facilitated efficient triage and timely return of clinical calls to enhance patient communication.
- Executed order placements for testing in accordance with physician directives.
- Managed prescription refill processes to ensure timely medication availability.
- Executed review and distribution of cardiac clearance documentation as directed by physician.
- Assisted with coordinating referrals and managing insurance authorizations. Supported team in processing insurance authorizations efficiently. Facilitated smooth operations by organizing referral and insurance documentation.
Deli Clerk
Publix Supermarket
Winter Garden, FL
04.2014 - Current
- Ensured adherence to established restaurant practices and guidelines.
- Executed food preparation and assembly processes in accordance with established safety standards to enhance customer satisfaction.
- Facilitated effective resolution of food and service issues, prioritizing customer needs and maintaining professionalism throughout the process.
- Facilitated customer product selection to enhance service quality and satisfaction.
Baskin Robbins Captain/Cake Decorator
Dunkin Donuts
Clermont, FL
12.2013 - 08.2017
- Facilitated monthly inventory control and executed weekly stock ordering processes.
- Adhered to standard procedures for safe food preparation, assembly, and presentation to uphold quality standards.
- Executed preparation of items based on written and verbal orders, ensuring adherence to specifications.
Education
Billing & Coding - Billing & Coding
Penn Foster College
Scottsdale, AZ07-2025
Medical Assistant -
Lake Technical College
Eustis, FL01-2018
GED - undefined
Lake Technical College
Eustis, FL01-2017
Skills
- HIPAA compliance
- Patient assessment
- Collaborative communicator
- Vital sign monitoring
- Electronic health records
- Clinical documentation
- Urgent needs triage
- Patient management
- Patient scheduling
- Insurance verification
Certification
- AAMA (CMA) December 2023 to 2028
- CPR Certification
- GED
Languages
English
Timeline
Certified Medical Assistant
Advent Health Medical Group Cardiology
03.2019 - Current
Deli Clerk
Publix Supermarket
04.2014 - Current
Baskin Robbins Captain/Cake Decorator
Dunkin Donuts
12.2013 - 08.2017
GED - undefined
Lake Technical College
Billing & Coding - Billing & Coding
Penn Foster College
Medical Assistant -
Lake Technical College