Sherica Bell
L.E.G.A.C.Y Case Management, Inc
JACKSONVILLE
11
years of professional experience
Experienced social work professional specializing in behavioral health and case management. Expertise in psychosocial assessment and interdisciplinary collaboration, with a proven ability to coordinate referrals and ensure continuity of care. Strong organizational skills, attention to detail, and effective communication facilitate trust and rapport-building with clients.
Work History
Intake Counselor
9 Months- Complete clinical assessments to determine level of care and immediate safety needs.
- Conduct intake screenings and verified referral information for behavioral health admissions.
- Coordinate admissions with nursing, clinical, and case management teams to support timely placement.
- Document patient histories, presenting concerns, and admission details in electronic medical records.
- Respond to crisis calls with calm, accurate triage and appropriate escalation.
- Explain treatment process, admission requirements, and paperwork to patients and families.
- Assist with insurance verification and authorization documentation for behavioral health services.
- Support diverse clientele by tailoring communication strategies based on individual needs, backgrounds, and preferences.
ICWP Case Manager
2 Years 3 Months- Coordinate referrals to community resources, healthcare providers, and support services for timely client assistance.
- Enhance communication between clients and providers through consistent follow-ups and progress updates.
- Monitor client progress and adjusted care plans based on changing needs and service outcomes.
- Document case notes, progress updates, and service activities with accuracy and confidentiality.
- Communicate with clients, families, and providers to resolve barriers and support continuity of care.
- Maintain compliance with agency policies, documentation standards, and reporting requirements.
- Review case files to ensure complete records and consistent follow-through on service plans.
Therapist/Assessor
1 Year 2 Months- Provided individual, family, and group therapy using evidence-based interventions for behavioral and emotional needs.
- Conducted substance use assessments and specialized evaluations (CCFA, Domestic Violence, Kinship)
- Provided individual and family therapy using evidence-based interventions for behavioral and emotional needs.
- Documented clinical progress, treatment updates, and case notes in accordance with agency standards and compliance requirements within 48 hours.
- Documented clinical progress, treatment updates, and case notes in accordance with agency standards and compliance requirements.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
Social Worker, Non-Licensed
4 Months- Provided crisis intervention and de-escalation support for urgent behavioral health situations.
- Coordinated case management services, linking clients with housing, counseling, and community resources.
- Developed individualized treatment plans in collaboration with clients and interdisciplinary care teams.
- Delivered therapeutic support using CBT, DBT, and PCT modalities.
School-Based Therapist
7 Months- Utilized evidence-based practices in therapy sessions, contributing to positive outcomes for students across various demographics.
- Collaborated with teachers, counselors, and administrators to align treatment plans with school support services.
- Documented progress notes, treatment goals, and compliance records with accuracy and consistency.
- Coordinated family engagement and caregiver communication to reinforce therapeutic progress at home and school.
- Educated parents on mental health topics, enabling them to better support their children''s needs outside of school hours.
- Conducted CANS assessments
Crude Truck Driver
1 Year- Operated tractor-trailer safely on assigned routes, following DOT regulations and company delivery procedures.
- Completed pre-trip and post-trip inspections to identify mechanical issues and ensure road readiness.
- Maintained accurate logs, delivery records, and required documentation.
- Maintained accurate logs, delivery records, and required documentation using electronic logging systems.
Supportive Services for Veteran Families
4 Months- Guided veterans in securing housing, gaining employment, and developing life skills.
- Managed budgeting for food and temporary lodging; provided transportation and case support.
- Conducted weekly home visits to ensure veterans maintain clean, safe living conditions and address identified needs.
Apex Therapist
5 Months- Facilitated individual therapy using evidence-based interventions for diverse behavioral health needs.
- Collaborated with interdisciplinary teams to align treatment goals and support continuity of care.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Conducted biopsychosocial assessments to guide individualized treatment planning and service coordination.
Intake & Billing Specialist
4 Years 5 Months- Conducted biopsychosocial assessments and managed intake documentation to ensure compliance and accuracy.
- Led billing and authorization processes with multiple insurance companies to facilitate timely reimbursements.
- Verified client eligibility and insurance coverage before service billing to reduce claim denials.
- Processed billing claims accurately, ensuring timely submission to Medicaid, Medicare, and other payers.
ICM Case Manager
1 Year 6 Months- Supported individuals with Severe and Persistent Mental Illness (SPMI) through intensive case management.
- Conducted weekly home visits to de-escalate crisis situations and prevent inpatient treatment.
- Connected clients with resources with community resources, mental health services, and crisis support.
Education
Master of Science - Social Work
Certificate - Commercial Truck Driving
Bachelor of Science - Criminal Justice
Associate of Science - Criminal Justice
High School Diploma
Skills
Assessment skills
Motivational interviewing
Mental health support
Suicide prevention
Documentation accuracy
Crisis intervention
Client coordination
Client advocacy
HIPAA
Office administration
Case management
Timeline
Intake Counselor
UHS Riverpoint Behavioral Health
01.2026 - CurrentRead More
Therapist/Assessor
Health Connect America - Ga Hope
11.2024 - 01.2026Read More
ICWP Case Manager
L.E.G.A.C.Y Case Management, Inc
07.2024 - CurrentRead More
Social Worker, Non-Licensed
Clayton Center Community Service Board
03.2024 - 07.2024Read More
School-Based Therapist
Family Ties Inc
08.2023 - 03.2024Read More
Crude Truck Driver
Howard Sheppard
07.2022 - 07.2023Read More
Supportive Services for Veteran Families
90works
02.2022 - 06.2022Read More
Apex Therapist
Community Service Board of Middle Georgia
09.2021 - 02.2022Read More
Intake & Billing Specialist
Community Service Board of Middle Georgia
06.2017 - 11.2021Read More
ICM Case Manager
Community Service Board of Middle Georgia
12.2015 - 06.2017Read More
Capella University
Master of Science from Social Work
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Oconee Fall Line Technical College
Certificate from Commercial Truck Driving
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Armstrong State University
Bachelor of Science from Criminal Justice
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Middle Georgia State University
Associate of Science from Criminal Justice
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Wilkinson County High School
High School Diploma
Read More