Sheridan Bills
The Thumb Brewery
Los Angeles,CA
1
Certification
5
years of professional experience
Dedicated server with exceptional customer service skills, strong cash handling expertise, and proven adaptability in high-volume environments. Committed to enhancing guest experiences and team performance.
Work History
Server
2 Months- Provided prompt resolution to customer inquiries, enhancing overall dining experience.
- Adapted quickly to dynamic restaurant environment, maintaining high service quality during peak hours.
- Assisted in managing inventory levels for food and beverage supplies, supporting operational efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
1 Year 4 Months- Delivered exceptional customer service in high-volume dining environment.
- Processed customer orders accurately using POS system for timely delivery.
- Collaborated with kitchen staff to ensure efficient meal preparation and presentation.
- Trained new servers on menu knowledge and service standards to enhance team performance.
- Occasionally bartended during low staff periods
Manager/Bartender/Server
2 Years 1 Month- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored staff to enhance skill sets and improve team performance.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Processed all cash deposits and ensured correct till balances
- Created employee work schedules
- Updated menus for specials, pricing changes, and new items
- Communicated with live performers for scheduling and payment
Host/Busser/Food Runner
5 Months- Greeted and seated guests, ensuring a welcoming atmosphere and prompt service.
- Managed reservation system, optimizing seating arrangements for efficiency during peak hours.
- Collaborated with servers and kitchen staff to enhance guest satisfaction through effective communication.
- Monitored wait times and provided updates to guests, improving overall dining experience.
Server/Bartender
2 Years 3 Months- Provided exceptional customer service, ensuring a welcoming atmosphere for guests.
- Managed bar inventory, maintaining accurate stock levels and minimizing waste.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Welcomed guests, ensuring positive first impressions and smooth entry experiences.
Education
High School Diploma
Skills
Exceptional customer service
POS systems knowledge
Cash handling
Guest interaction
Inventory management
TIPS certified
Guest engagement
Strong work ethic
Certification
ServSafe Food Handler Certified
ServSafe Alcohol Certified
Timeline
Server
The Thumb Brewery
07.2026 - 09.2026Read More
Server
Lake Street Local
05.2025 - 09.2026Read More
Host/Busser/Food Runner
Bubba Gump Shrimp
10.2024 - 03.2025Read More
Manager/Bartender/Server
Angelina's Eatery
03.2024 - 04.2026Read More
Server/Bartender
Pak's Backyard
05.2021 - 08.2023Read More
Caseville Public Schools
High School Diploma
Read More