Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
Assisted patients in filling out check-in and payment paperwork.
Waitress/ Cashier
MeMaw's Shake Shack
03.2020 - 08.2024
Greet customers and provide fast, friendly service
Actively listen while taking customer orders
Use POS system to process orders and take payments
Caregiver
Applewood Group Home
01.2024 - 06.2024
Perform regular household tasks, including basic cleaning and cooking tasks
Help clients with restroom and bathing needs
Administer medication per prescription and doctor instruction
Manage time in each client home efficiently and arrive at other clients' in a timely manner
Pharmacy Tech
Walmart Pharmacy
10.2023 - 12.2023
Provide fast, friendly, and professional service when working the register
Process and fill patient medication orders
Verify patient and medication information against submitted orders/internal records
Use POS system to process orders and take payments
Caregiver
Christian In-Home Care
06.2021 - 12.2022
Perform regular household tasks, including basic cleaning and cooking tasks
Help clients with restroom and bathing needs
Administer medication per prescription and doctor instruction
Manage time in each client home efficiently and arrive at other clients' in a timely manner
Special Education Paraprofessional
EPCO
07.2020 - 04.2021
Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Collaborated with teacher to create customized classroom environment integral to students' needs.
Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.